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- Tasks: Provide top-notch support for trading applications and ensure smooth operations.
- Company: Join a cutting-edge fintech company transforming financial markets.
- Benefits: Competitive salary, vibrant culture, and opportunities for growth.
- Why this job: Be part of a dynamic team shaping the future of trading technology.
- Qualifications: Experience with FIX Protocol and Linux servers; FX trading background preferred.
- Other info: Work in London with a collaborative team four days a week.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a cutting-edge fintech organisation that's revolutionising the financial markets with their innovative trading platform? We're seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role: As a Support Specialist, you'll play a key role in ensuring the smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today!
Your responsibilities will include:
- Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.
- Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
- Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
- Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must-Haves:
- FIX Protocol experience
- Strong experience with Linux servers
- Background in FX trading or application support
Desirables:
- Scripting skills in any language (e.g., Python, Bash, or similar).
Location: London (4x per week onsite)
Trade Support Specialist (FX) in London employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Specialist (FX) in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working in FX trading or application support. Use platforms like LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for the interview by brushing up on your FIX Protocol knowledge and Linux server experience. We recommend doing some mock interviews with friends or using online resources to get comfortable discussing your skills and experiences.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've handled incidents in the past. Think of specific examples where you managed to resolve issues effectively and kept clients happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Trade Support Specialist (FX) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Specialist role. Highlight your experience with FIX Protocol and Linux servers, as well as any background in FX trading. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our innovative fintech team. Share specific examples of how you've provided exceptional client service or resolved incidents in the past.
Show Off Your Scripting Skills: If you have scripting skills, don’t forget to mention them! Even if they’re not a must-have, they can set you apart from other candidates. We love seeing candidates who can bring extra technical skills to the table.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on the opportunity to join our fantastic working culture!
How to prepare for a job interview at Hamilton Barnes
✨Know Your FIX Protocol
Make sure you brush up on your FIX Protocol knowledge before the interview. Be ready to discuss how you've used it in past roles, as this is a must-have for the position. Having specific examples will show your expertise and confidence.
✨Show Off Your Linux Skills
Since strong experience with Linux servers is essential, be prepared to talk about your hands-on experience. You might even get asked technical questions, so consider running through some common commands or troubleshooting scenarios beforehand.
✨Demonstrate Client Management Experience
This role involves building lasting relationships with clients, so think of examples where you've provided exceptional service. Highlight any situations where you resolved issues or improved client satisfaction, as this will showcase your ability to manage client expectations.
✨Scripting Skills Are a Plus
If you have scripting skills, especially in Python or Bash, make sure to mention them! Even if it's not a core requirement, demonstrating your ability to automate tasks can set you apart from other candidates. Prepare to discuss any projects where you've applied these skills.
