At a Glance
- Tasks: Provide expert support for Microsoft Teams and enhance collaboration services.
- Company: Join a leading enterprise in the tech industry with a focus on innovation.
- Benefits: Competitive day rate, potential for extension, and hands-on experience.
- Other info: Dynamic role with opportunities for professional growth in a collaborative environment.
- Why this job: Be at the forefront of Microsoft Teams technology and make a significant impact.
- Qualifications: 10-12 years of Microsoft Teams experience and strong troubleshooting skills.
The predicted salary is between 36000 - 54000 £ per year.
We are seeking a highly experienced Microsoft Teams Subject Matter Expert (SME) to support and enhance enterprise-scale collaboration and communication services. This role sits at the heart of a complex, high-availability Microsoft 365 environment supporting a large, business-critical user base across a regulated enterprise/customer industry.
Key Responsibilities
- Provide Level 3 support for Microsoft Teams collaboration, conferencing, and voice services.
- Monitor system health, respond to alerts, and manage incidents proactively.
- Troubleshoot complex issues and perform root cause analysis (RCA) for service improvements.
- Configure and manage Teams policies, channels, messaging, meetings, and app integrations.
- Support Teams Voice, Microsoft Calling Plans, and related telephony configurations.
- Test and validate new Teams features to enterprise standards and raise necessary changes.
What You Will Ideally Bring
- Microsoft Teams SME with 10-12 years of hands-on enterprise experience across Teams collaboration and voice workloads.
- Strong expertise in PowerShell Scripting, Microsoft Graph, Teams PowerShell, and automation.
- Deep understanding of Teams Voice, Microsoft Calling Plans, licensing, and communication credits.
- Proven experience with enterprise troubleshooting and RCA, including CQD, QER, and log analysis.
- Hands-on experience planning, designing, and implementing Microsoft 365 services at scale.
- Knowledge of Exchange, Entra ID (Azure AD), SharePoint, OneDrive, with Copilot exposure as a plus.
Contract Details
- Duration: 6 months (with potential extension)
- Day Rate: Up to £450 per day (Inside IR35)
- Location: London Onsite
- Start Date: ASAP
Microsoft Teams Subject Matter Expert (SME)- 6-Month Contract - London employer: Hamilton Barnes
Join a dynamic and innovative team in London as a Microsoft Teams Subject Matter Expert, where you will play a pivotal role in enhancing enterprise-scale collaboration services. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and hands-on experience with cutting-edge technology. With competitive compensation and the chance to work on impactful projects within a regulated industry, this is an excellent opportunity for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Teams Subject Matter Expert (SME)- 6-Month Contract - London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hamilton Barnes values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hamilton Barnes might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hamilton Barnes!
✨Direct Apply to Hamilton Barnes
Let's not forget to apply directly through the Hamilton Barnes website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft Teams Subject Matter Expert (SME)- 6-Month Contract - London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hamilton Barnes.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hamilton Barnes. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hamilton Barnes
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
