Hamilton Barnes is seeking a Service Desk Engineer (L1) to join an on-site team in Kensington, London. The role offers a hybrid pattern with 3 days on-site and 2 days remote, working in a structured SLA-driven environment supporting incident, problem and request management.
You will respond to incidents and requests via email, portal, phone and walk-ins, resolve within SLA, administer problem management, and contribute to knowledge base articles.
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Hybrid Service Desk Engineer (L1) – Immediate Start in London employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer, offering a dynamic work environment in London where innovation meets opportunity. With competitive salaries, night shift allowances, and a strong focus on employee development through ongoing training, we empower our Field Service Engineers to advance their careers while enjoying a supportive team culture. Join us to be part of a growing engineering team that values your skills and fosters professional growth.
