Liverpool | £50,000 to £58,000 + paid on-call
We’re recruiting a Network Engineer for an exciting MSP in the North West!
You’ll own incidents across live customer networks, troubleshoot FortiGate firewalls and deliver network changes and upgrades.
The Role
- Take ownership of incidents escalated by first-line support, from initial investigation through to resolution.
- Diagnose firewall, VPN, routing and connectivity faults across customer networks.
- Troubleshoot SD-WAN incidents, including link failures and unexpected failover.
- Carry out planned firewall changes and network upgrades, and verify that services are working afterwards.
- Escalate complex faults to senior engineers with a clear summary of the impact, evidence and checks completed.
- Support the Liverpool data centre, including physical patching when required.
Technical Environment
- Fortinet FortiGate, FortiOS, FortiManager and FortiAnalyzer
- SD-WAN and multi-site customer networks
- LAN, WAN and site-to-site VPNs
- BGP, OSPF, VLANs and spanning tree
- Cisco firewalls and Extreme Networks in parts of the customer estate
What We Are Looking For
- Experience configuring and troubleshooting FortiGate firewalls in production.
- SD-WAN support experience with any vendor.
- Strong routing and switching fundamentals and the ability to apply them to live faults.
- Experience owning escalated network incidents in a NOC, managed services, telecoms or enterprise environment.
- The ability to talk through a firewall fault you investigated, what you checked and how you confirmed the fix.
Experience with FortiManager and FortiAnalyzer is valuable. Cisco or Extreme Networks experience would also be useful.
Package
- £50,000 to £58,000 basic salary
- On-call rota of one week in seven
- £450 retainer per on-call week, plus hourly callout pay with a minimum of one hour per incident
- 2 Days Work From Home
The interview process starts with a Teams call, followed by an in‑person network topology and troubleshooting exercise.
This would suit a Network Support Engineer, NOC Engineer or Network Engineer who enjoys resolving escalated faults and wants to work with Fortinet across a varied customer estate.
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Network Engineer in Liverpool employer: Hamilton Barnes
Hamilton Barnes is an exceptional employer for those passionate about live sports broadcasting, offering a dynamic work environment that thrives on teamwork and innovation. With opportunities for professional growth and development in cutting-edge technology, employees enjoy a supportive culture that values their contributions, all while being part of the excitement surrounding Premier League matchday coverage. The shift-based nature of the role allows for flexibility, and the potential for overtime ensures that hard work is rewarded.
