At a Glance
- Tasks: Design AWS-based contact centre solutions to enhance customer experience across multiple channels.
- Company: Hamilton Barnes, a leader in tech recruitment with a focus on innovation.
- Benefits: Hybrid work model, competitive contract rate, and opportunity to work with cutting-edge technology.
- Other info: Exciting 12-month contract with potential for career advancement.
- Why this job: Join a dynamic team and shape the future of customer service with Amazon Connect.
- Qualifications: 4-6 years of experience, with 3-5 years specifically on Amazon Connect.
The predicted salary is between 60000 - 80000 £ per year.
Hamilton Barnes is looking for an Amazon Connect Engineer/Lead Developer for a 12-month contract based in Swindon, UK.
This hybrid role requires designing AWS-based contact centre solutions to improve customer experience across multiple channels.
The ideal candidate will have strong hands-on Amazon Connect experience, core AWS service proficiency, and knowledge of contact centre technologies.
Candidates should have 4-6 years of overall experience, with 3-5 years on Amazon Connect.
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We think you need these skills to ace Lead Amazon Connect Engineer – Omnichannel Cloud Architect
Amazon Connect
AWS Services Proficiency
Contact Centre Technologies
Solution Design
Customer Experience Improvement
Hybrid Role Adaptability
Hands-on Experience
