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- Tasks: Lead Change Management and enhance service delivery using ITIL expertise.
- Company: Join a leading company in IT service excellence.
- Benefits: Competitive salary up to £40k and opportunities for growth.
- Why this job: Be part of a transformative journey in service excellence.
- Qualifications: ITIL knowledge and experience in service management required.
- Other info: EU work permit is necessary for this role.
The predicted salary is between 24000 - 40000 £ per year.
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ITIL Process Manager – Service Delivery Partner, Stoke-on-Trent
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Client:
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
8adb805be2e7
Job Views:
3
Posted:
02.06.2025
Expiry Date:
17.07.2025
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Job Description:
Role
Ready to drive service improvements with ITIL expertise?
You’ll:
- Lead Change Management and revolutionise service delivery.
- Join a company at the forefront of IT service excellence.
Why this company?
- Contribute to the future of service excellence.
- A competitive salary, with potential for up to £40k for the right candidate.
Ready to lead service transformation? Apply now!
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ITIL Process Manager - Service Delivery Partner employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITIL Process Manager - Service Delivery Partner
✨Tip Number 1
Familiarise yourself with the latest ITIL frameworks and methodologies. Being able to discuss recent trends and how they can be applied to service delivery will show your expertise and passion for the role.
✨Tip Number 2
Network with professionals in the ITIL community. Attend relevant webinars or local meetups to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change management initiatives in the past. Highlighting measurable outcomes will demonstrate your capability to drive service improvements.
✨Tip Number 4
Research the company’s current service delivery processes and think about how you could enhance them. Bringing fresh ideas to the table during interviews can set you apart from other candidates.
We think you need these skills to ace ITIL Process Manager - Service Delivery Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an ITIL Process Manager. Familiarise yourself with ITIL principles and how they apply to service delivery.
Tailor Your CV: Highlight your relevant experience in IT service management and any specific achievements related to change management. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service excellence and how your skills can contribute to the company's goals. Mention specific examples of past successes in service delivery or process improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hamilton Barnes
✨Showcase Your ITIL Knowledge
Make sure to brush up on your ITIL principles and practices. Be prepared to discuss how you've applied ITIL methodologies in previous roles, especially in Change Management and service delivery.
✨Demonstrate Leadership Skills
As an ITIL Process Manager, you'll need to lead teams effectively. Share examples of how you've successfully led projects or teams in the past, focusing on your approach to driving service improvements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in service delivery and how you overcame them using ITIL processes.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge. Familiarise yourself with their approach to service excellence and be ready to explain how you align with their mission.
