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For Companies At a Glance
- Tasks: Manage and optimise AV systems and UC technologies for seamless collaboration.
- Company: Join a leading technology services provider at the forefront of innovation.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team enhancing user experiences in cutting-edge tech environments.
- Qualifications: Strong experience with Cisco UC technologies and AV systems is essential.
- Other info: This role offers a chance to work with top-tier clients and improve operational workflows.
The predicted salary is between 42000 - 84000 £ per year.
A leading technology services provider is seeking an AV Collaboration Engineer to support and optimise Unified Communications (UC) technologies and collaboration environments. This role focuses on Cisco Collaboration Rooms and Audio-Visual (AV) systems, ensuring seamless performance, minimal downtime, and an outstanding user experience.
About the Role
The UC Collaboration Engineer will be responsible for managing and maintaining conference rooms, AV components, and UC technologies, including Cisco Webex and IP Phones. The role requires strong technical expertise in configuration, troubleshooting, and proactive maintenance to ensure efficient operation and user satisfaction.
Key responsibilities include:
- Managing and maintaining Cisco Collaboration Rooms, AV technologies, and UC platforms
- Configuring, troubleshooting, and optimising collaboration systems to enhance efficiency
- Monitoring and proactively maintaining conference room health, minimising downtime
- Providing technical support and training to users, improving adoption and confidence
- Collaborating with clients and stakeholders to implement solutions aligned with organisational goals
About You
The ideal candidate will have strong experience in Cisco UC technologies and AV systems, with expertise in:
- Cisco Collaboration Rooms – configuration, troubleshooting, and management
- AV technologies – optimising displays, microphones, speakers, and control systems
- UC platforms – Cisco Webex and other collaboration tools
- User training & support – providing technical guidance to improve user adoption
- Continuous improvement – enhancing operational workflows and system performance
Salary: Up to £70,000 Basic Per Annum
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
AV/UC Engineer employer: Hamilton Barnes
Contact Detail:
Hamilton Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV/UC Engineer
✨Tip Number 1
Familiarise yourself with Cisco Collaboration Rooms and AV technologies. Make sure you can discuss specific configurations and troubleshooting techniques during your conversations with us, as this will demonstrate your expertise and passion for the role.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums to connect with others who work with Cisco Webex and AV systems. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of examples where you've optimised collaboration systems or improved user experiences. Being able to share these stories will help us see how you can add value to our team.
✨Tip Number 4
Stay updated on the latest trends in AV and UC technologies. Being knowledgeable about new tools and best practices will not only impress us but also show your commitment to continuous improvement in the field.
We think you need these skills to ace AV/UC Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco UC technologies and AV systems. Include specific examples of your work with Cisco Collaboration Rooms, troubleshooting, and user training to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience in managing AV technologies and UC platforms.
Showcase Technical Skills: Clearly list your technical skills relevant to the position, such as configuration and optimisation of collaboration systems. Mention any certifications or training you have in Cisco Webex or other related technologies.
Highlight User Support Experience: Emphasise your experience in providing technical support and training to users. Share examples of how you've improved user adoption and confidence in using AV and UC technologies in previous roles.
How to prepare for a job interview at Hamilton Barnes
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Cisco UC technologies and AV systems during the interview. Be prepared to discuss specific projects where you configured, troubleshot, or optimised collaboration systems, as this will demonstrate your hands-on knowledge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you had to manage conference room setups or resolve technical issues quickly, as these will showcase your ability to maintain seamless performance.
✨Emphasise User Training and Support Skills
Since user adoption is crucial, be ready to talk about how you've provided training and support in the past. Share specific instances where your guidance improved user confidence and satisfaction with UC technologies.
✨Demonstrate Continuous Improvement Mindset
Discuss any initiatives you've taken to enhance operational workflows or system performance. This could include proactive maintenance strategies or innovative solutions you've implemented, showing that you're committed to continuous improvement.
