At a Glance
- Tasks: Support and deliver network solutions while gaining hands-on experience with cutting-edge technologies.
- Company: Established telecoms provider focused on critical connectivity solutions.
- Benefits: Fully funded certifications, exposure to large-scale networks, and clear career progression.
- Other info: Join a strong technical team with excellent development pathways.
- Why this job: Build real skills in a supportive environment with low ticket volume and project opportunities.
- Qualifications: Experience in 1st or 2nd Line Network Support and troubleshooting skills.
The predicted salary is between 30000 - 40000 € per year.
Join a well-established telecoms and managed network service provider delivering critical connectivity solutions across large-scale public sector and enterprise environments. This is a strong opportunity for a network-focused engineer with a CCNA who wants to build real hands-on experience across firewalls, wireless, WAN connectivity, and project work — not just sit in a high-volume support desk environment.
The Role
- You’ll work across a mix of support and small project delivery, gaining exposure to:
- WAN / ISP connectivity
- Wireless networking
This is an environment designed for engineers who want to progress technically, with funded certifications and clear development opportunities.
What They’re Looking For
- Experience in a 1st or 2nd Line Network Support role
- Ability to troubleshoot routing, switching, and connectivity issues
- Proactive attitude and willingness to learn
Why Apply
- Fully funded certifications including Palo Alto PCNSA
- Exposure to large-scale network environments
- Low ticket volume compared to typical support roles
- Opportunity to move into project-focused and senior roles
- Strong technical team and progression pathway
2nd Line Network Support Engineer employer: Hamilton Barnes
As a leading telecoms and managed network service provider, we pride ourselves on fostering a dynamic work culture that prioritises technical growth and hands-on experience. Our commitment to employee development is evident through fully funded certifications and a clear progression pathway, making us an excellent employer for those looking to advance their careers in network engineering while working in a supportive environment focused on impactful projects.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Network Support Engineer
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or at networking events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini-project or case study that highlights your troubleshooting abilities with routing and switching. This hands-on approach can really impress during interviews.
✨Tip Number 3
Be proactive! Research the company’s recent projects or challenges in the telecoms sector. Bring this knowledge to your interview to show you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace 2nd Line Network Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 1st or 2nd Line Network Support roles. We want to see how your skills align with troubleshooting routing, switching, and connectivity issues, so don’t hold back!
Show Your Passion:In your cover letter, let us know why you’re excited about the opportunity to work with WAN/ISP connectivity and wireless networking. We love seeing candidates who are genuinely interested in progressing technically.
Highlight Relevant Certifications:If you’ve got a CCNA or any other relevant certifications, make sure they’re front and centre. We’re keen on candidates who are committed to their professional development, especially with funded certifications on offer!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Don’t miss out!
How to prepare for a job interview at Hamilton Barnes
✨Know Your Networking Basics
Make sure you brush up on your routing, switching, and connectivity concepts. Be ready to discuss your experience with WAN and ISP connectivity, as well as any hands-on work you've done with firewalls and wireless networking.
✨Show Your Proactive Attitude
Employers love candidates who take initiative. Prepare examples of times when you've gone above and beyond in your previous roles, especially in troubleshooting or learning new technologies. This will demonstrate your willingness to grow and adapt.
✨Familiarise Yourself with the Company
Do a bit of homework on the telecoms and managed network service provider you're interviewing with. Understand their services, target markets, and any recent projects they've undertaken. This knowledge will help you tailor your answers and show genuine interest.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company’s future projects. Inquire about the types of certifications they offer and how they support employee development. This shows that you're not just interested in the job, but also in your long-term growth within the company.
