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- Tasks: Monitor and resolve network incidents using NOC tools in a fast-paced environment.
- Company: Join a leading UK tech provider focused on people and innovation.
- Benefits: Competitive salary, career growth, and a supportive team culture.
- Other info: Dynamic role with opportunities to collaborate and enhance skills.
- Why this job: Make a real impact by solving complex technical challenges every day.
- Qualifications: Experience in NOC or technical support with strong networking knowledge.
The predicted salary is between 45000 - 50000 £ per year.
Ready for your next career move? Join a leading UK enterprise technology provider with a long-standing reputation for putting people at the heart of its success. The organisation has built strong commercial and technical teams to support clients effectively, delivering agile and responsive services across infrastructure, cloud, security, software, and AI. By combining these capabilities into a unified delivery model, it provides end-to-end solutions designed to meet a wide range of business requirements. Don’t miss this exciting opportunity!
Responsibilities
- Monitor network and infrastructure environments using NOC tools and dashboards
- Investigate, triage, and resolve incidents across routing & switching, firewalls, and WLAN
- Support and troubleshoot Cisco-based environments
- Diagnose and resolve issues across Windows systems and infrastructure
- Escalate complex incidents to 2nd/3rd line teams where required
- Perform root cause analysis and contribute to incident reports
- Work to SLAs ensuring timely resolution and clear communication
- Maintain accurate documentation of incidents, fixes, and processes
- Collaborate with internal teams to improve monitoring and response capabilities
Skills/Must have
- Experience working in a NOC, or technical support environment
- Strong understanding of networking fundamentals (routing, switching, TCP/IP)
- Hands‑on experience with firewalls and wireless (WLAN) technologies
- Experience supporting Cisco environments
- Good knowledge of Windows systems and infrastructure
- Strong troubleshooting and analytical skills
- Ability to work in a fast‑paced, incident‑driven environment
Salary
£45,000 – £50,000 base salary
NOC Incident Analyst - Systems Integrator employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Incident Analyst - Systems Integrator
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars related to NOC and incident management. It’s a great way to connect with potential employers and show off your passion for the field.
✨Tip Number 2
Practice your troubleshooting skills! Set up a home lab or use simulation tools to get hands-on experience with Cisco environments and networking fundamentals. This will not only boost your confidence but also impress interviewers.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common scenarios you might face in a NOC role, like incident resolution and root cause analysis. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace NOC Incident Analyst - Systems Integrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in NOC or technical support environments. We want to see how your skills match the job description, so don’t be shy about showcasing your networking fundamentals and troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience: When filling out your application, focus on your hands-on experience with Cisco environments and any work you've done with firewalls and WLAN technologies. We’re looking for those specific skills, so make them pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your NOC Tools
Familiarise yourself with the specific NOC tools and dashboards mentioned in the job description. Be ready to discuss how you've used similar tools in past roles, as this will show your practical experience and understanding of the environment you'll be working in.
✨Brush Up on Networking Fundamentals
Make sure you have a solid grasp of networking fundamentals like routing, switching, and TCP/IP. Prepare to answer technical questions that test your knowledge in these areas, as well as your hands-on experience with firewalls and WLAN technologies.
✨Showcase Your Troubleshooting Skills
Be prepared to share specific examples of incidents you've triaged and resolved in previous roles. Highlight your analytical skills and how you approach problem-solving, especially in fast-paced, incident-driven environments.
✨Communicate Clearly and Effectively
Since clear communication is key in this role, practice articulating your thoughts clearly. During the interview, demonstrate your ability to explain complex technical issues in simple terms, as this will reflect your capability to collaborate with internal teams effectively.