Strategic Key Account Manager – Telecoms & Infrastructure in Manchester
Strategic Key Account Manager – Telecoms & Infrastructure

Strategic Key Account Manager – Telecoms & Infrastructure in Manchester

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage strategic customer relationships and ensure top-notch service delivery.
  • Company: Established UK infrastructure provider with a focus on telecoms.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Why this job: Influence customer success and drive performance improvements in a fast-paced setting.
  • Qualifications: Proven experience in Key Account Management and telecoms background.

The predicted salary is between 43200 - 72000 £ per year.

An established infrastructure provider in the UK is seeking a Key Account Manager to manage strategic customer relationships and ensure exceptional service delivery. This role requires proven experience in Key Account Management and extensive background in Telecoms. The successful candidate will lead customer service reviews, monitor SLAs, and drive performance improvements while collaborating with internal teams. An ideal opportunity for someone looking to influence customer success in a dynamic environment.

Strategic Key Account Manager – Telecoms & Infrastructure in Manchester employer: Hamilton Barnes Associates Limited

As a leading infrastructure provider in the UK, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members can thrive in their careers. Join us to be part of a dynamic environment where your contributions directly influence customer success and service excellence.
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Contact Detail:

Hamilton Barnes Associates Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Key Account Manager – Telecoms & Infrastructure in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the telecoms and infrastructure sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their key accounts and recent projects. We want you to show them you’re not just another candidate; you’re someone who can genuinely add value to their team.

Tip Number 3

Practice your pitch! You’ll want to articulate how your experience aligns with managing strategic customer relationships. We suggest rehearsing with a friend or in front of a mirror until you feel confident and natural.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to let us know you’re interested in the Key Account Manager role!

We think you need these skills to ace Strategic Key Account Manager – Telecoms & Infrastructure in Manchester

Key Account Management
Customer Relationship Management
Telecoms Knowledge
Service Delivery Management
SLA Monitoring
Performance Improvement
Collaboration Skills
Customer Service Reviews

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Key Account Management and Telecoms. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer success and how you can drive performance improvements. Let us know what makes you the perfect fit for our team.

Showcase Your Collaboration Skills: Since this role involves working closely with internal teams, make sure to mention any experiences where you’ve successfully collaborated with others. We love seeing teamwork in action!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Hamilton Barnes Associates Limited

Know Your Telecoms Inside Out

Make sure you brush up on the latest trends and technologies in the telecoms sector. Being able to discuss recent developments or challenges in the industry will show your passion and expertise, which is crucial for a Strategic Key Account Manager.

Showcase Your Relationship Management Skills

Prepare examples of how you've successfully managed key accounts in the past. Highlight specific strategies you've used to build strong relationships and ensure customer satisfaction. This will demonstrate your ability to influence customer success effectively.

Understand SLAs and Performance Metrics

Familiarise yourself with Service Level Agreements (SLAs) and performance metrics relevant to the role. Be ready to discuss how you've monitored and improved these in previous positions, as this will be key to driving performance improvements in the new role.

Collaborate and Communicate

Think about how you've worked with internal teams to deliver exceptional service. Prepare to share examples of successful collaboration and communication, as this will be vital in ensuring seamless service delivery and customer satisfaction.

Strategic Key Account Manager – Telecoms & Infrastructure in Manchester
Hamilton Barnes Associates Limited
Location: Manchester
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