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- Tasks: Lead major incident resolutions and manage a team of engineers in a fast-paced environment.
- Company: Top managed services provider in the UK with a focus on innovation.
- Benefits: Competitive salary up to £40,000, hybrid work model, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in incident management.
- Qualifications: Experience in major incident management and ability to clear NPPV3 level.
- Other info: Exciting career growth potential in a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of managed services in the United Kingdom seeks a Major Incident Manager to lead major incident resolutions in a dynamic environment. In this role, you will oversee a team of engineers and refine incident management processes.
The ideal candidate will have prior major incident management experience and be clearable to NPPV3 level.
The position offers a competitive salary of up to £40,000, a hybrid working model, and various opportunities for professional development.
Major Incident Lead & Team Leader (24/7 MSP) - Hybrid in Manchester employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Lead & Team Leader (24/7 MSP) - Hybrid in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Major Incident Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to major incident management. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific instances where you led a team through a major incident. We want to see how you can manage stress and guide others effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Major Incident Lead & Team Leader (24/7 MSP) - Hybrid in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your major incident management experience. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Major Incident Lead position. We love seeing passion and personality, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Major Incidents
Make sure you brush up on your major incident management experience. Be ready to discuss specific incidents you've handled, the processes you followed, and how you led your team through challenges. This will show that you have the practical knowledge they’re looking for.
✨Understand the Company’s Environment
Research the company’s managed services and their approach to incident management. Familiarise yourself with their tools and technologies. This will help you tailor your answers and demonstrate that you’re genuinely interested in how they operate.
✨Showcase Your Leadership Skills
As a team leader, it’s crucial to highlight your leadership style. Prepare examples of how you’ve motivated your team during high-pressure situations and how you’ve refined processes in the past. This will illustrate your capability to lead effectively in a dynamic environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their incident management processes and team dynamics. This not only shows your interest but also helps you gauge if the role is the right fit for you.
