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For Companies At a Glance
- Tasks: Lead a sales team and drive digital transformation for customers.
- Company: A top provider of intelligent managed services and secure communication solutions.
- Benefits: Competitive salary, commission, hybrid work, and career growth opportunities.
- Why this job: Join a dynamic team and work with cutting-edge technology in a supportive environment.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Exciting public sector accounts with long-term revenue potential.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Ready to lead a high-performing sales development team driving digital transformation? Join a leading provider of intelligent managed services and secure communication solutions, empowering organisations to modernise and connect through innovative technology. The organisation is recognised for their excellence in cloud, collaboration, and cybersecurity solutions that transform enterprise operations.
If you would like to learn more about this opportunity, feel free to reach out and apply today!
Key Responsibilities- Manage and grow a portfolio of existing customer accounts
- Identify and develop cross-sell and upsell opportunities
- Build strong customer relationships and ensure a best-inâclass experience
- Support Account Directors with renewals, quotes, and sales administration
- Collaborate with service delivery and technical teams to ensure customer satisfaction
- Keep Salesforce CRM updated with all activity and account information
- Maintain up-toâdate knowledge of company products and vendor offerings
- Experience in account management, customer success, or sales support
- Strong communication and relationshipâbuilding skills
- Comfortable speaking with customers across all levels, from users to directors
- Highly organised with strong attention to detail
- Confident using CRM systems (Salesforce experience is a plus)
- Motivated by targets and professional development
- Experience working with public sector customers
- Familiarity with UCC, UCaaS, CCaaS, or IT managed services
- Exciting public sector accounts with longâterm revenue potential
- Chance to work with cuttingâedge cloud, network, and CX technology
- Supportive and collaborative team culture under an experienced Head of Sales
- Hybrid working pattern â three days per week in the Manchester office
- Excellent opportunities for career growth within a fastâscaling tech business
- Salary ÂŁ30,000 + ÂŁ15,000 annual commission
Customer Relationship Manager (Account Manager) - Systems Integrator in Manchester employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Relationship Manager (Account Manager) - Systems Integrator in Manchester
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and donât be shy about introducing yourself. Building relationships can open doors that applications alone can't.
â¨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in account management and customer success.
â¨Tip Number 3
Showcase your skills! If youâve got experience with Salesforce or similar CRM systems, make sure to highlight that. Being comfortable with tech is a big plus in this role, so let them know youâre up to speed.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining our team and contributing to our mission of driving digital transformation.
We think you need these skills to ace Customer Relationship Manager (Account Manager) - Systems Integrator in Manchester
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Relationship Manager. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can grow customer accounts and build strong relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how your background aligns with our mission. Donât forget to mention your familiarity with CRM systems like Salesforce, as itâs a big plus for us.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet targets and develop customer relationships. Numbers speak volumes, so if youâve increased sales or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, itâs super easy!
How to prepare for a job interview at Hamilton Barnes Associates Limited
â¨Know Your Stuff
Make sure youâre well-versed in the companyâs products and services, especially their cloud, collaboration, and cybersecurity solutions. Familiarise yourself with how these offerings can transform enterprise operations, as this will show your genuine interest and understanding during the interview.
â¨Showcase Your Relationship Skills
Prepare examples of how you've built strong customer relationships in the past. Think about specific instances where youâve successfully managed accounts or turned around a challenging situation. This will demonstrate your ability to connect with clients at all levels, which is crucial for a Customer Relationship Manager.
â¨Be Data-Driven
Since youâll be using Salesforce CRM, come prepared to discuss how youâve used data to drive decisions in previous roles. Highlight any experience you have with tracking account activity and how it has helped you identify cross-sell and upsell opportunities.
â¨Emphasise Your Organisational Skills
Given the importance of being highly organised in this role, think of ways to illustrate your attention to detail. You might want to share how you manage multiple accounts or projects simultaneously, ensuring nothing falls through the cracks while maintaining a best-in-class customer experience.
