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- Tasks: Lead major incident resolutions and manage a team of engineers in a fast-paced environment.
- Company: Top managed services provider in the UK with a focus on innovation.
- Benefits: Competitive salary up to £40,000, hybrid work model, and professional development opportunities.
- Why this job: Make a real impact by leading incident management in a dynamic setting.
- Qualifications: Experience in major incident management and ability to clear NPPV3 level.
- Other info: Join a vibrant team with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of managed services in the United Kingdom seeks a Major Incident Manager to lead major incident resolutions in a dynamic environment. In this role, you will oversee a team of engineers and refine incident management processes.
The ideal candidate will have prior major incident management experience and be clearable to NPPV3 level.
The position offers a competitive salary of up to £40,000, a hybrid working model, and various opportunities for professional development.
Major Incident Lead & Team Leader (24/7 MSP) - Hybrid employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Lead & Team Leader (24/7 MSP) - Hybrid
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to major incident management. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you led a team through a crisis or improved processes. This will demonstrate your capability as a Major Incident Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Major Incident Lead & Team Leader (24/7 MSP) - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your major incident management experience. We want to see how you've led teams and resolved incidents in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Major Incident Lead role. Share specific examples of your leadership and problem-solving skills that align with our needs.
Showcase Your Team Leadership Skills: In this role, you'll be overseeing a team, so make sure to emphasise your experience in leading and mentoring others. We love seeing how you’ve developed processes and improved team performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Major Incidents
Make sure you brush up on your major incident management experience. Be ready to discuss specific incidents you've handled, the processes you followed, and how you led your team through challenges. This will show that you’re not just familiar with the theory but have practical experience.
✨Understand the Company’s Environment
Research the company’s managed services and their approach to incident management. Knowing their tools, technologies, and methodologies will help you tailor your answers and demonstrate that you’re a great fit for their dynamic environment.
✨Showcase Leadership Skills
As a Major Incident Lead, your leadership skills are crucial. Prepare examples of how you’ve motivated your team during high-pressure situations. Highlight your ability to refine processes and improve team performance, as this aligns perfectly with what they’re looking for.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their incident management processes and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture is right for you.
