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- Tasks: Provide expert-level support and troubleshoot complex network issues in a remote setting.
- Company: Leading tech solutions provider known for innovative digital infrastructure.
- Benefits: Competitive salary, training opportunities, and covered travel expenses.
- Why this job: Join a dynamic team and make a real impact on digital transformation projects.
- Qualifications: 5+ years of experience in enterprise-scale infrastructure and strong troubleshooting skills.
- Other info: Mentor junior engineers and collaborate with top industry professionals.
The predicted salary is between 33000 - 77000 £ per year.
Ready to take on a high-level engineering challenge in a remote role? Join a leading technology solutions provider recognised for delivering secure, resilient, and innovative digital infrastructure to public and private sector organisations. With award-winning expertise in networking, unified communications, and managed services, the company has built a reputation for driving digital transformation and supporting mission-critical operations across the UK and beyond.
The team is hiring a Tier 3 Engineer – Extreme Engineer (Remote) to provide expert-level support, focusing on complex troubleshooting, escalations, and the deployment of advanced network solutions.
Responsibilities- Provide 3rd line escalation support for complex data centre and network infrastructure incidents.
- Act as the senior escalation point for high-priority customer issues.
- Perform system analysis and integration with authentication and identity services.
- Deliver engineering support, advice, and consultation across the technical team.
- Troubleshoot and resolve issues within agreed SLAs, documenting root causes and corrective actions.
- Support and implement services across security, LAN, WLAN, VMware, SAN storage, and cloud environments.
- Mentor and coach junior engineers to drive knowledge sharing and capability growth.
- Collaborate with customers, suppliers, and partners to deliver seamless solutions.
- Provide clear documentation including incident response, reports, and technical updates.
- 5+ years' experience supporting and maintaining enterprise-scale infrastructure.
- Strong technical expertise in one or more of:
- VMware (ESXi, vOPs)
- Extreme LAN, Fabric, WLAN technologies
- Firewall services (Fortinet, Cisco)
- Microsoft stack (Active Directory, 365, Azure)
- Public and hybrid cloud infrastructure
- Overtime opportunities and expenses covered for travel
- Access to training, industry certifications, and secure project work
- Company phone, laptop, and technical equipment
- Pension and benefits package
Up to £55,000 basic per annum
Tier 3 Engineer Extreme Engineer (Remote) - Systems Integrator in London employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tier 3 Engineer Extreme Engineer (Remote) - Systems Integrator in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for a Tier 3 Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate your expertise in VMware, networking, and cloud solutions. We want to see you shine, so practice explaining your thought process clearly.
✨Tip Number 3
Don’t forget to showcase your mentoring experience! As a Tier 3 Engineer, you'll be guiding junior engineers, so highlight any past coaching or training roles you've had. It shows you're not just a tech whiz but also a team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our mission of delivering top-notch digital infrastructure.
We think you need these skills to ace Tier 3 Engineer Extreme Engineer (Remote) - Systems Integrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Tier 3 Engineer. Highlight your experience with enterprise-scale infrastructure and any specific technologies mentioned in the job description, like VMware or Fortinet. We want to see how your skills match up!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for technology and how your experience aligns with our mission at StudySmarter. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of complex troubleshooting you've done in the past. We love seeing how you’ve tackled challenges and what solutions you implemented. It’s all about demonstrating your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around VMware, Extreme LAN, and firewall services. Be ready to discuss specific scenarios where you've successfully troubleshot complex issues, as this will show your expertise and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves mentoring junior engineers and collaborating with customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical concepts to non-technical stakeholders in the past.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, like handling high-priority customer issues or integrating authentication services. Think through your past experiences and be ready to explain your thought process and the outcomes.
✨Demonstrate a Customer-First Mindset
This company values a customer-first approach, so be prepared to discuss how you've prioritised customer needs in your previous roles. Share specific examples where your actions led to improved customer satisfaction or successful project outcomes.
