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For Companies At a Glance
- Tasks: Provide top-tier IT support by troubleshooting hardware, software, and network issues.
- Company: Leading telecommunications provider in Greater London with a strong reputation.
- Benefits: Competitive salary and benefits package to support your career.
- Why this job: Join a dynamic team and ensure smooth IT operations while making a real difference.
- Qualifications: Experience in service desk roles and knowledge of Windows 11, M365, and Azure AD.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.
Responsibilities include:
- Troubleshooting hardware, software, and network issues
- Managing incident resolutions
- Ensuring smooth IT operations
Ideal candidates will have service desk experience and familiarity with Windows 11, M365, and Azure Active Directory. Competitive salary and benefits offered.
Service Desk Engineer - IT Support (1st/2nd Line) in London employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Engineer - IT Support (1st/2nd Line) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your troubleshooting skills! Get comfortable with common issues related to Windows 11, M365, and Azure Active Directory. Being able to demonstrate your expertise in these areas can really set you apart during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've resolved IT issues or improved processes. We want to hear your success stories, so have them ready to share!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Desk Engineer - IT Support (1st/2nd Line) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your service desk experience and familiarity with Windows 11, M365, and Azure Active Directory. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Showcase Your Troubleshooting Skills: In your application, give examples of how you've tackled hardware, software, or network issues in the past. We’re keen to see your problem-solving skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, M365, and Azure Active Directory. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you’ve employed.
✨Showcase Your Service Desk Experience
Prepare examples from your previous service desk roles where you successfully resolved incidents. Highlight your approach to managing customer expectations and how you prioritised tasks under pressure.
✨Practice Common IT Support Scenarios
Think through common issues that might arise in a service desk role, like network connectivity problems or software installation errors. Practising your responses will help you articulate your thought process during the interview.
✨Ask Insightful Questions
Prepare a few questions about the company’s IT operations or team dynamics. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
