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- Tasks: Support Microsoft environments and troubleshoot complex network issues.
- Company: Dynamic IT hosting company with a strong reputation in the sector.
- Benefits: Competitive salary, paid overtime, and opportunities for professional growth.
- Why this job: Join a team of experts and make a real impact in IT solutions.
- Qualifications: Experience with VMware, Hyper-V, and a valid driver's license.
- Other info: Exciting projects and occasional visits to UK data centres.
The predicted salary is between 28000 - 48000 £ per year.
Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet.
If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities- Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V
- Handling a wide range of support queries (1st–3rd line) via phone, email, and ticketing
- Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.)
- Maintaining backup and disaster recovery solutions
- Working on customer projects and systems upgrades
- Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime)
- VMware
- Hyper-VM
- M365
- Driver's License and own Vehicle
- Ideally MSP Experience
Infrastructure Engineer (2nd/3rd Line) - Systems Integrator in London employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer (2nd/3rd Line) - Systems Integrator in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the lookout for an Infrastructure Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss Microsoft environments, VMware, and troubleshooting complex network issues. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities that excite you, and tailor your approach to each one. It’s all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Infrastructure Engineer (2nd/3rd Line) - Systems Integrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Microsoft environments, VMware, and any MSP work you've done. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your passion for IT hosting and support.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled complex network issues or supported customers in the past. We love seeing how you approach challenges, especially in a 2nd/3rd line support context!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft environments, VMware, and Hyper-V. Be ready to discuss your experience with troubleshooting complex network issues like firewalls and VPNs. The more confident you are in your technical skills, the better you'll impress them!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled support queries or resolved tricky issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act effectively under pressure.
✨Understand Their Business
Do a bit of homework on the company’s journey and their core principles. Knowing about their growth from serving accountancy firms to becoming experts in IT hosting for SMEs will show your genuine interest in the role and help you connect your skills to their needs.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask you to troubleshoot a hypothetical issue or explain how you would approach a systems upgrade. Practising these scenarios beforehand can give you a leg up and show that you're proactive and prepared.
