Infrastructure Engineer (1st Line) - Systems Integrator in London
Infrastructure Engineer (1st Line) - Systems Integrator

Infrastructure Engineer (1st Line) - Systems Integrator in London

London Full-Time 26000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Microsoft environments and troubleshoot complex network issues.
  • Company: Dynamic IT hosting company with a strong reputation in the industry.
  • Benefits: Competitive salary, paid overtime, and opportunities for professional growth.
  • Why this job: Join a team of experts and make a real impact in IT solutions.
  • Qualifications: General IT experience and a valid driver's license.
  • Other info: Exciting projects and occasional visits to UK data centres.

The predicted salary is between 26000 - 32000 £ per year.

Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities
  • Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V
  • Handling a wide range of support queries (1st–3rd line) via phone, email, and ticketing
  • Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.)
  • Maintaining backup and disaster recovery solutions
  • Working on customer projects and systems upgrades
  • Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime)
Skills/Must have
  • General IT experience
  • M365
  • Driver's License and own Vehicle
Salary £26,000 - £32,000 Basic Salary Per Annum

Infrastructure Engineer (1st Line) - Systems Integrator in London employer: Hamilton Barnes Associates Limited

Join a dynamic and rapidly growing company that values expertise and dedication, offering a supportive work culture where your contributions are recognised and rewarded. With opportunities for professional growth and development, particularly in the IT hosting sector, you will be part of a team that prides itself on delivering exceptional service to SMEs and accounting firms. Located in a collaborative environment, this role not only provides competitive salary packages but also the chance to work with industry leaders and cutting-edge technology.
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Contact Detail:

Hamilton Barnes Associates Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Infrastructure Engineer (1st Line) - Systems Integrator in London

✨Tip Number 1

Network, network, network! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have a lead on that perfect Infrastructure Engineer role!

✨Tip Number 2

Prepare for those interviews like a pro! Research the company, understand their services, and be ready to discuss how your skills can help them support their clients better. Show them you’re not just another candidate!

✨Tip Number 3

Don’t shy away from showcasing your hands-on experience. Whether it’s troubleshooting network issues or managing Microsoft environments, share specific examples that highlight your expertise. We want to see what you can bring to the table!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Let’s get you that Infrastructure Engineer position!

We think you need these skills to ace Infrastructure Engineer (1st Line) - Systems Integrator in London

Microsoft Windows Server
Active Directory (AD)
Remote Desktop Services (RDS)
Microsoft Exchange
Hyper-V
Network Troubleshooting
Firewalls
DNS
VPNs
VLANs
Backup Solutions
Disaster Recovery
Customer Project Management
General IT Experience
Driver's License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Microsoft environments and any relevant IT support roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a great fit. We love seeing genuine enthusiasm, so let your personality come through!

Showcase Relevant Skills: When filling out your application, be sure to showcase your general IT experience and any specific skills related to troubleshooting network issues. We’re keen on candidates who can demonstrate their technical know-how and problem-solving abilities.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Hamilton Barnes Associates Limited

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft environments, especially Windows Server, Active Directory, and Hyper-V. Be ready to discuss how you've handled support queries in the past and any troubleshooting experiences with network issues like Firewalls and VPNs.

✨Showcase Your Problem-Solving Skills

Prepare to share specific examples of complex problems you've solved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to troubleshoot and resolve issues effectively.

✨Demonstrate Your Customer Service Mindset

Since this role involves handling support queries, it's crucial to show that you can communicate clearly and empathetically with clients. Think of instances where you've gone above and beyond to help a customer and be ready to share those stories.

✨Be Ready for Practical Scenarios

Expect some technical questions or practical scenarios during the interview. They might ask you to troubleshoot a hypothetical issue or explain how you would approach a specific task. Practise these scenarios beforehand to feel more confident.

Infrastructure Engineer (1st Line) - Systems Integrator in London
Hamilton Barnes Associates Limited
Location: London
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