At a Glance
- Tasks: Lead cyber security projects and enhance customer security strategies.
- Company: Independent cyber security consultancy with a focus on growth and innovation.
- Benefits: Work from home, ongoing training, and career progression opportunities.
- Other info: Collaborative environment with only 2 days in the London office.
- Why this job: Join a dynamic team and make a real impact in cyber security.
- Qualifications: Experience in cyber security and strong communication skills.
The predicted salary is between 55000 - 65000 £ per year.
Looking for a role with plenty of growth opportunities? Join an independent cyber security consultancy delivering specialist security services that help organisations identify, understand, and manage cyber risk. With decades of experience, the organisation combines deep technical expertise, proprietary capabilities, and leading technology partnerships to protect customers against a wide range of cyber threats. This opportunity is ideal for a cyber security professional with a strong technical background who enjoys building long-term relationships with enterprise customers.
As a Cyber Technical Service Manager, you'll act as the technical lead for a portfolio of clients, working closely with Security Operations, Engineering, and Product teams to deliver Managed Detection & Response (MDR) services, enhance customer security strategies, and drive continual improvements to cyber resilience.
Responsibilities:
- Act as the primary technical contact for a portfolio of cyber security customers
- Lead technical service reviews, quarterly business reviews (QBRs) and roadmap sessions
- Provide technical guidance across Managed Detection & Response (MDR) and Managed Infrastructure Services (MIS)
- Translate security incidents, alerts and trends into clear business-focused recommendations
- Work alongside SOC teams to improve detection quality, incident response and service performance
- Support customers through cyber security incidents and major service escalations
- Identify opportunities to improve customer security maturity and cyber resilience
- Collaborate with Engineering and Product teams to enhance services and automation
- Produce technical reports, dashboards and service performance insights
- Support service renewals and identify opportunities for additional cyber security solutions
Skills/Must Have:
- Experience within Cyber Security, Technical Service Delivery, SOC or Managed Security Services
- Strong understanding of MDR, SIEM, SOAR and Incident Response
- Experience managing enterprise customer relationships
- Knowledge of Security Operations Centre (SOC) processes and cyber security operations
- Excellent stakeholder management and communication skills
- Understanding of ITIL and SLAs
Desirable Skills:
- Experience with Microsoft Sentinel, Microsoft Defender, CrowdStrike or Google SecOps
- Knowledge of MITRE ATT&CK, NIST or CIS Controls
- Experience with ServiceNow, Salesforce or similar ITSM platforms
- Power BI or reporting and analytics experience
Benefits:
- Work from home
- Only 2 days per month in the London office
- Ongoing training and professional development
- Career progression opportunities
- Work with enterprise customers and leading cyber security technologies
- Collaborative and supportive technical team
Salary: £55,000 - £65,000 base salary
Cyber Technical Services Manager - Systems Integrator in London employer: Hamilton Barnes Associates Limited
Hamilton Barnes Associates Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, particularly in cutting-edge areas like network automation and cloud technologies. Our competitive salary package and commitment to solving complex engineering challenges make us an attractive choice for talented individuals seeking meaningful and rewarding careers.
Contact Details:
Hamilton Barnes Associates Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Technical Services Manager - Systems Integrator in London
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Hamilton Barnes Associates Limited, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Hamilton Barnes Associates Limited
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Hamilton Barnes Associates Limited. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cyber Technical Services Manager - Systems Integrator in London
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Hamilton Barnes Associates Limited insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Hamilton Barnes Associates Limited that you’re committed to staying ahead in the game.
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Hamilton Barnes Associates Limited to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Hamilton Barnes Associates Limited.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
