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- Tasks: Maintain and troubleshoot AV and video conferencing systems in dynamic environments.
- Company: Join a leading systems integrator driving digital transformation globally.
- Benefits: Competitive salary, training opportunities, and optional on-call rota allowance.
- Why this job: Be part of a team that values excellence and innovation in technology solutions.
- Qualifications: 4+ years AV experience and strong troubleshooting skills required.
- Other info: Supportive team structure with clear progression routes available.
The predicted salary is between 28000 - 46000 £ per year.
Are you looking for an exciting new opportunity? Join an industry-leading and agile systems integrator dedicated to delivering integrated technology solutions to a global marketplace and driving digital transformation for organisations of all sizes. Since their establishment in 2007, the company has remained committed to excellence whether through the delivery of projects, the development of its people, or the pursuit of a greener future. This dedication is reflected in its globally recognised accreditations, including ISO 45001, 9001, 14001, 27001, and Investors in People.
If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities- Reactive and proactive maintenance of AV and video conferencing systems
- Break-fix and fault-finding across complex control room environments
- Working to SLAs to deliver a first-class customer experience
- Assisting with installation and commissioning activities between support calls
- Building close relationships with clients and ensuring smooth communication with internal teams
- Completing accurate service reports and documentation
- Occasionally handling remote diagnostics or system checks
- At least 4 years' AV experience
- Strong troubleshooting skills across AV and VC technologies (Crestron, QSC, Poly, Cisco, AMX etc.)
- Confident reading and working from schematics and wiring diagrams
- Full clean UK driving licence – this is a roaming field role
- Eligible for SC / NPPV Security Clearance (UK National, 5+ years' residency)
- Comfortable working under pressure in secure, high-profile environments
- A process-driven mindset as this company operates to ISO standards and expects the same precision from their engineers
- Optional 1-in-5 on-call rota (£2,000 allowance)
- Training and progression routes into commissioning or installation engineering
- Supportive North/South team structure with 25 engineers across the UK
£35,000 – £40,000 depending on experience
AV Support Engineer - Systems Integrator in London employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Engineer - Systems Integrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV and systems integration industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your troubleshooting successes and installations. When you’re in interviews, we want you to share those real-life examples that highlight your expertise with AV technologies like Crestron and Cisco.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your knowledge of AV systems and fault-finding techniques. We suggest doing mock interviews with friends or colleagues to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative. So, don’t wait around – get your application in and let’s get the conversation started!
We think you need these skills to ace AV Support Engineer - Systems Integrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Support Engineer role. Highlight your relevant experience, especially with AV and video conferencing systems, and don’t forget to mention any specific technologies you’ve worked with like Crestron or Cisco.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your skills align with our commitment to excellence and customer experience. Keep it concise but impactful!
Showcase Your Troubleshooting Skills: Since troubleshooting is key in this role, make sure to include examples of how you've successfully resolved issues in the past. This will demonstrate your problem-solving abilities and your confidence in handling complex environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your AV Stuff
Make sure you brush up on your AV and video conferencing technologies, especially the ones mentioned in the job description like Crestron, QSC, and Cisco. Be ready to discuss your troubleshooting experiences and how you've tackled issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've solved in previous roles. Think about specific scenarios where you had to work under pressure or meet tight SLAs, as this will demonstrate your ability to deliver a first-class customer experience.
✨Understand the Company Culture
Research the company’s commitment to excellence and their ISO accreditations. Showing that you align with their values and understand their dedication to quality will set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team structure. Inquire about the on-call rota and training opportunities, as this shows your interest in growth and your proactive approach to the position.
