At a Glance
- Tasks: Troubleshoot complex network issues and optimise advanced systems.
- Company: Global leader in connectivity and digital transformation.
- Benefits: Hybrid working, competitive salary, and ongoing training support.
- Other info: Enjoy a stable environment with clear technical ownership and growth opportunities.
- Why this job: Join a team shaping the future of global connectivity and make a real impact.
- Qualifications: CCNP-level skills and strong enterprise networking background required.
The predicted salary is between 50000 - 70000 € per year.
Are you ready to be part of an organization shaping the future of global connectivity and digital transformation? Join a global communications and technology leader delivering secure network, cloud, and digital solutions to businesses and public sector organizations across more than 180 countries. With a strong focus on innovation, cybersecurity, and next-generation connectivity, the organization helps customers modernize infrastructure, enhance customer experiences, and operate more efficiently in an increasingly complex digital world.
Ready to make an impact with a team that connects the world? Apply today.
Responsibilities- Act as a 3rd line escalation point for complex network incidents and problems.
- Troubleshoot advanced issues across LAN, WAN, and SD-WAN environments.
- Support and optimise HPE Aruba switching estates.
- Work with Fortinet SD-WAN and Palo Alto Prisma SD-WAN platforms.
- Collaborate with design and project teams on network improvements and changes.
- Perform root cause analysis and implement permanent fixes, not just workarounds.
- Maintain high-quality technical documentation and knowledge base articles.
- Support secure network operations within regulated and sensitive environments.
- CCNP-level skills with a current professional-level certification (essential).
- Strong enterprise networking background (routing & switching).
- Hands-on experience with HPE Aruba switching.
- SD-WAN experience (vendor-agnostic accepted).
- Ability to operate confidently in a 3rd line support capacity.
- Eligible for SC Clearance (or already SC cleared).
- Fortinet SD-WAN experience.
- Palo Alto Prisma SD-WAN exposure.
- Experience supporting large, multi-site network estates.
- No on-call rota.
- Working hours: 9am–5pm, Monday to Friday.
- Hybrid working with 3 days per week in the office.
- Choice of office locations: London, Belfast, Birmingham, Sheffield, Manchester, Bristol.
- Training and development support to keep certifications current.
- Stable, well-run environment with clear technical ownership.
£50,000 – £70,000 per annum, depending on experience.
Line Network Support Engineer - ISP employer: Hamilton Barnes Associates Limited
Join a leading global communications and technology firm that prioritises innovation and employee development, offering a stable work environment with a strong focus on cybersecurity and next-generation connectivity. With hybrid working options and a commitment to training and certification support, this organisation fosters a collaborative culture where you can thrive and make a meaningful impact in the world of digital transformation.
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Line Network Support Engineer - ISP
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini-project or case study that highlights your troubleshooting abilities with LAN, WAN, or SD-WAN. This hands-on approach can really impress during interviews.
✨Tip Number 3
Be ready for technical questions! Brush up on your CCNP-level knowledge and be prepared to discuss real-world scenarios. We want to see how you think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Line Network Support Engineer - ISP
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your CCNP-level skills and any hands-on experience with HPE Aruba switching or SD-WAN platforms. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network support and how your background aligns with our mission of shaping global connectivity. Let us know what makes you the perfect fit for this role.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've tackled complex network issues. We love seeing candidates who can perform root cause analysis and implement permanent fixes, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team. Don’t miss out on the opportunity to make an impact!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your CCNP-level skills and be ready to discuss your hands-on experience with HPE Aruba switching and SD-WAN technologies. The interviewers will likely ask you to troubleshoot scenarios, so being familiar with the technical details will give you a solid edge.
✨Showcase Problem-Solving Skills
Prepare to share examples of how you've tackled complex network incidents in the past. Highlight your ability to perform root cause analysis and implement permanent fixes rather than just temporary workarounds. This will demonstrate your critical thinking and problem-solving capabilities.
✨Familiarise Yourself with the Company
Research the organisation's focus on innovation, cybersecurity, and digital transformation. Understanding their mission and values will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, ongoing projects, or future challenges they face in network support. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
