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- Tasks: Provide front-line tech support and troubleshoot issues in a fast-paced media environment.
- Company: Join a leading media and technology services provider known for innovation.
- Benefits: Competitive salary, training opportunities, and career growth after probation.
- Why this job: Be the tech hero who keeps everything running smoothly in dynamic settings.
- Qualifications: Experience with Microsoft/Azure AD and customer service skills preferred.
- Other info: Ideal for grads or college leavers passionate about media and technology.
The predicted salary is between 15000 - 21000 £ per year.
Ready to keep technology running smoothly in dynamic environments? Join a media and technology services provider recognised for delivering broadcasting, digital solutions, and IT support to diverse organisations. With a reputation for reliability and innovation, the organisation continues to enable seamless operations across fast-paced, mission-critical settings.
The team is hiring an IT Support Technician to provide front-line technical assistance, resolve issues, and maintain systems. The role will focus on troubleshooting hardware and software, supporting end-users, and ensuring IT services remain reliable and efficient.
Your skills keep everything connected. Apply now!
Responsibilities- Supporting the Service Desk - Team of 6
- Logging Faults
- Troubleshooting Customer Issues
- Microsoft / Azure AD Experience
- Would suit a grad / college leaver / customer service background - customer facing
- Mac / Adobe Experience
- Interest in Media
- Prepared to undergo security check (SC Clearance)
- Training – 1 day in 5 weeks, training day for certs
- Salary £25,000 Basic Salary Per Annum (Raises to £26,000 after a successful probation period of 6 months)
IT Support Technician - Media & Advertising employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Media & Advertising
✨Tip Number 1
Network like a pro! Reach out to people in the media and tech industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft, Azure AD, or even Mac and Adobe, make sure to highlight that in conversations. Be ready to discuss how you’ve used these tools to solve problems in the past.
✨Tip Number 3
Prepare for the interview by practising common IT support scenarios. Think about how you would troubleshoot specific issues and be ready to demonstrate your problem-solving skills. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace IT Support Technician - Media & Advertising
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We love seeing candidates who are genuinely excited about IT and media. Share any relevant experiences or projects that highlight your interest in the field.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience with Microsoft, Azure AD, and any customer service roles you've had. We want to see how your skills align with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft and Azure AD, as well as any experience you have with Mac and Adobe products. Being able to discuss these technologies confidently will show that you're ready to tackle the technical challenges of the role.
✨Showcase Your Customer Service Skills
Since this role involves supporting end-users, be prepared to share examples of how you've successfully resolved customer issues in the past. Highlighting your ability to communicate effectively and empathise with users will set you apart from other candidates.
✨Prepare for Troubleshooting Scenarios
Think about common hardware and software issues you might encounter in a media and advertising environment. Practise explaining your troubleshooting process clearly and concisely, as this will demonstrate your problem-solving skills during the interview.
✨Express Your Interest in Media
Let them know why you're excited about working in the media and technology sector. Share any relevant experiences or projects that sparked your interest, as this will show your passion for the industry and your commitment to contributing to their mission.
