IT Operations Team Lead - Healthcare

IT Operations Team Lead - Healthcare

Full-Time 49200 - 57200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead IT operations and optimise infrastructure for a cutting-edge biotech company.
  • Company: Join a pioneering biotech firm from Oxford, revolutionising DNA/RNA sequencing technology.
  • Benefits: Enjoy competitive salary, career growth, and a chance to impact society positively.
  • Why this job: Be part of an innovative team driving scientific discovery and operational excellence.
  • Qualifications: 10+ years in IT infrastructure; leadership experience and cloud expertise required.
  • Other info: Remote work options available; ideal for tech-savvy problem solvers.

The predicted salary is between 49200 - 57200 £ per year.

Are you looking for an exciting new opportunity? Join a pioneering biotechnology company that began as a spin-out from the University of Oxford in 2005 and now employs over 1,000 professionals across multiple disciplines, including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing, and commercialisation. Specialising in next-generation DNA/RNA sequencing technology that delivers rich data quickly and with ease of use, this innovative team aims to revolutionise the way biological analyses are performed and unlock transformative new applications with a profound, positive impact on society.

Ready to make a move? Get in touch and apply today!

Key Responsibilities:

  • Provide strategic and technical leadership for the design, implementation, and optimisation of IT infrastructure in line with a cloud-first strategy
  • Oversee a team of engineers, driving accountability, performance, and continuous improvement
  • Deliver infrastructure enhancements across cloud platforms, virtual environments, and on-premise systems
  • Take ownership of operational processes including Major Incident Management, Change Management, Capacity Planning, and Supplier Management
  • Ensure system performance, availability, and security across the global infrastructure estate
  • Collaborate with vendors, internal stakeholders, and project management teams to align technical initiatives with business objectives
  • Lead the migration of on-premise workloads to cloud platforms (particularly AWS)
  • Monitor and tune system performance; identify and resolve performance issues proactively
  • Participate in the design and management of data centre environments
  • Maintain robust security practices aligned with compliance standards including ISO 27001 and 20000

Required Skills & Experience:

  • 10+ years of experience in IT infrastructure, systems administration, and operations
  • Proven leadership experience with the ability to drive team performance and deliver infrastructure improvements
  • Broad expertise across Linux and Windows environments, virtualisation (VMware/Hyper-V), and networking (physical and virtual)
  • Strong scripting and automation experience (e.g., PowerShell, Bash, Python)
  • Hands-on experience with cloud platforms, particularly AWS
  • Proficient in incident response, monitoring, and alerting frameworks
  • Experience in data centre management and cloud workload migration
  • Strong diagnostic skills with tools like Wireshark, log analysis tools, and monitoring platforms
  • Familiarity with ITIL-based service management processes and compliance standards
  • Knowledge of performance tuning, capacity planning, and high-availability configurations

Soft Skills:

  • A pragmatic, solution-focused leader with a strong technical foundation
  • Excellent communication skills and ability to collaborate effectively with both technical and non-technical stakeholders
  • A passion for operational excellence and a proactive approach to problem-solving
  • Confidence working in a fast-paced, high-impact environment supporting scientific discovery

Qualifications & Certifications:

  • Degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Relevant certifications are advantageous (e.g. AWS, Microsoft, Cisco, ITIL)

Salary:

  • Up to £82,000 per annum

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IT Operations Team Lead - Healthcare employer: Hamilton Barnes Associates Limited

Join a pioneering biotechnology company that not only leads in next-generation DNA/RNA sequencing technology but also fosters a vibrant work culture that prioritises innovation and collaboration. With over 1,000 professionals dedicated to making a positive societal impact, employees benefit from extensive growth opportunities, a commitment to operational excellence, and the chance to work in a dynamic environment that embraces cutting-edge cloud technologies. Located in Oxford, this role offers a unique opportunity to contribute to transformative scientific advancements while enjoying a supportive and engaging workplace.
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Contact Detail:

Hamilton Barnes Associates Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Operations Team Lead - Healthcare

✨Tip Number 1

Familiarise yourself with the latest trends in cloud technology, especially AWS, as this role heavily focuses on cloud-first strategies. Being able to discuss recent developments or innovations in cloud infrastructure during your interview can set you apart.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams and driven performance improvements in past roles. Be ready to discuss specific challenges you faced and how you overcame them.

✨Tip Number 3

Brush up on your knowledge of ITIL-based service management processes, as this is crucial for the role. Being able to articulate how you've applied these principles in real-world scenarios will demonstrate your fit for the position.

✨Tip Number 4

Prepare to discuss your experience with incident response and monitoring frameworks. Highlight any tools you've used, like Wireshark or log analysis tools, and be ready to explain how you've used them to enhance system performance and security.

We think you need these skills to ace IT Operations Team Lead - Healthcare

Strategic Leadership
IT Infrastructure Management
Cloud Computing (AWS)
Systems Administration
Performance Monitoring
Incident Management
Change Management
Capacity Planning
Supplier Management
Linux and Windows Expertise
Virtualisation (VMware/Hyper-V)
Networking Skills
Scripting and Automation (PowerShell, Bash, Python)
Data Centre Management
Diagnostic Skills (Wireshark, Log Analysis)
ITIL Service Management
Compliance Standards Knowledge (ISO 27001, 20000)
Problem-Solving Skills
Excellent Communication Skills
Collaboration Skills
Operational Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure, systems administration, and operations. Emphasise your leadership roles and any specific projects related to cloud platforms, particularly AWS.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your ability to lead teams effectively. Mention specific achievements that demonstrate your skills in incident management, performance tuning, and cloud migration.

Highlight Relevant Skills: In your application, clearly outline your expertise in Linux and Windows environments, virtualisation, and scripting languages. Make sure to include any relevant certifications that align with the job requirements.

Showcase Soft Skills: Don't forget to mention your soft skills, such as communication and problem-solving abilities. Provide examples of how you've collaborated with both technical and non-technical stakeholders in previous roles.

How to prepare for a job interview at Hamilton Barnes Associates Limited

✨Showcase Your Leadership Skills

As an IT Operations Team Lead, demonstrating your leadership experience is crucial. Prepare examples of how you've driven team performance and delivered infrastructure improvements in previous roles.

✨Highlight Your Technical Expertise

Make sure to discuss your broad expertise across Linux and Windows environments, as well as your hands-on experience with cloud platforms like AWS. Be ready to explain how you've applied scripting and automation in your past projects.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in incident management or capacity planning, and how you resolved them effectively.

✨Demonstrate Your Communication Skills

Since the role involves collaboration with both technical and non-technical stakeholders, practice articulating complex technical concepts in a clear and concise manner. This will show your ability to bridge the gap between different teams.

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