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- Tasks: Support Windows 10/11 desktops, troubleshoot issues, and assist users with tech problems.
- Company: Join a top global IT services firm with a strong reputation since 1968.
- Benefits: Competitive pay of £220 per day and opportunities for travel across the UK.
- Why this job: Be part of a dynamic team focused on excellence in technology solutions.
- Qualifications: Experience with Windows environments, O365, and active SC Clearance required.
- Other info: Willingness to work extended hours and travel is essential.
The predicted salary is between 39600 - 66000 £ per year.
Are you looking for an exciting new opportunity? Join one of the world's leading IT services, consulting, and business solutions organisations. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is seeking a skilled Desktop Support Engineer to join the team. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today!
Responsibilities:
- Provide support for Windows 10/11 desktop and laptop builds, refurbishment, and application installations
- Deliver desktop/laptop support within MMD infrastructure, including resolving incidents and managing CMDB records
- Troubleshoot hardware, software, and O365 issues, and assist with user support including Exchange, printers, and Intune-managed devices
- Participate in BAU operations and support projects including device patching, antivirus deployment, and meeting room setup
Skills/Must have:
- Proven experience supporting Windows 10/11 environments, desktops, laptops, and tablets
- Hands-on experience with O365, Intune, PowerShell Scripting, and antivirus/security management
- Strong problem-solving skills, with excellent communication and a customer-focused approach
- Active SC Clearance (mandatory) and willingness to travel across UK sites or work extended hours when required
Salary: £220 Per day
Desktop Support Engineer (SC Cleared [EDF]) - Consultancy employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer (SC Cleared [EDF]) - Consultancy
✨Tip Number 1
Make sure to highlight your hands-on experience with Windows 10/11 and O365 during any conversations or interviews. Be prepared to discuss specific scenarios where you've successfully resolved issues, as this will demonstrate your practical knowledge and problem-solving skills.
✨Tip Number 2
Since the role requires active SC Clearance, ensure you have all your clearance documentation ready and be prepared to discuss your eligibility. This can set you apart from other candidates who may not have this requirement sorted.
✨Tip Number 3
Familiarise yourself with the company's values and recent projects in the IT services sector. Being able to relate your skills and experiences to their specific needs will show that you're genuinely interested in the role and the company.
✨Tip Number 4
Network with current or former employees of the consultancy firm on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Desktop Support Engineer role, which can help you tailor your approach.
We think you need these skills to ace Desktop Support Engineer (SC Cleared [EDF]) - Consultancy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, O365, and Intune. Use specific examples of how you've provided desktop support and resolved issues in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your active SC Clearance and willingness to travel, as these are key requirements for the position.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Discuss specific incidents where you successfully troubleshot hardware or software issues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows 10/11, O365, and Intune during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues or implemented solutions.
✨Demonstrate Problem-Solving Abilities
Prepare examples of challenging problems you've faced in previous roles and how you approached them. This will showcase your strong problem-solving skills, which are crucial for a Desktop Support Engineer.
✨Emphasise Communication Skills
Since this role involves user support, it's important to demonstrate your excellent communication skills. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy.
✨Understand the Company Culture
Research the consultancy firm and its values. Understanding their approach to IT services and customer satisfaction will help you align your answers with what they are looking for in a candidate.
