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- Tasks: Support and troubleshoot network infrastructure while optimising performance across multiple sites.
- Company: Join one of the UK's busiest rail networks, connecting London and beyond.
- Benefits: Enjoy free rail travel, 25 days leave, and a final salary pension scheme.
- Why this job: Be part of a dynamic team that keeps the nation moving with innovative technology.
- Qualifications: CCNA-level knowledge and experience in Cisco environments; training on Fortinet provided.
- Other info: Great opportunities for professional development and career progression into project roles.
The predicted salary is between 33000 - 45500 £ per year.
Are you looking for an exciting new opportunity? Join one of the UK’s busiest rail networks, operating around 1,600 trains a day and carrying over 400,000 passengers each weekday across 181 stations and 540 miles of track. The company is proud to run the nation’s first domestic high-speed service with Javelin trains, setting new standards in efficiency and performance. With a dedicated team of more than 4,500 employees, they continue to play a vital role in keeping London and the surrounding regions connected every day. If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities
- Provide hands‑on support and troubleshooting across Fortinet SD‑WAN and Cisco network infrastructure.
- Monitor, maintain, and optimise LAN/WAN performance across multiple sites.
- Assist in network upgrades, patching, and configuration changes.
- Work closely with the wider IT and infrastructure teams on project deployments.
- Escalate complex issues to senior engineers while maintaining strong service levels.
- Contribute to continuous improvement initiatives and network documentation.
Skills / Must Have
- CCNA-level knowledge of routing, switching, and network fundamentals.
- Experience supporting Cisco network environments.
- Exposure to Fortinet firewalls or SD‑WAN (training provided).
- Strong troubleshooting and diagnostic skills.
- Excellent communication and teamwork abilities.
- A genuine desire to progress into project and design work.
Benefits
- Final salary pension scheme
- 25 days annual leave (plus bank holidays)
- Free rail travel across the organisation’s network
- Ongoing professional development and certification support
- Opportunity to transition into network project engineering roles
Location
3 days a week in the office London Bridge
Salary
£55,000 – £65,000 per annum
Network Support Engineer - Travel & Leisure in City of London employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Engineer - Travel & Leisure in City of London
✨Tip Number 1
Network with industry professionals! Attend events or join online forums related to network engineering. This way, we can get insider info on job openings and make connections that could lead to opportunities.
✨Tip Number 2
Prepare for interviews by practising common technical questions. We should also be ready to discuss our hands-on experience with Cisco and Fortinet systems. The more confident we are, the better our chances of impressing the interviewers!
✨Tip Number 3
Showcase our troubleshooting skills during interviews. We can share specific examples of how we've resolved network issues in the past. This will demonstrate our problem-solving abilities and make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new roles that pop up, especially in project and design work as we progress in our careers.
We think you need these skills to ace Network Support Engineer - Travel & Leisure in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Support Engineer role. Highlight your CCNA-level knowledge and any experience with Cisco networks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a great fit. We love seeing genuine enthusiasm!
Show Off Your Troubleshooting Skills: In your application, don’t forget to mention specific examples of your troubleshooting and diagnostic skills. We’re keen to know how you’ve tackled challenges in the past, especially in network environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Network Basics
Brush up on your CCNA-level knowledge of routing, switching, and network fundamentals. Be ready to discuss how these concepts apply to real-world scenarios, especially in relation to Cisco environments and Fortinet SD-WAN.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of past troubleshooting experiences. Think about complex issues you've resolved and how you approached them, as this will demonstrate your strong diagnostic skills and ability to maintain service levels.
✨Communicate Effectively
Since teamwork is key in this role, practice articulating your thoughts clearly. Be prepared to explain technical concepts in a way that non-technical team members can understand, showcasing your excellent communication abilities.
✨Express Your Desire to Grow
Let them know you're eager to progress into project and design work. Share your aspirations and how you plan to contribute to continuous improvement initiatives, showing that you're not just looking for a job, but a career path.
