Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide front-line technical support and resolve incidents for end users.
- Company: Fast-growing tech services provider known for innovative IT solutions.
- Benefits: Competitive salary, diverse projects, and opportunities for career growth.
- Why this job: Join a supportive team and solve real problems for real users every day.
- Qualifications: 2+ years in IT support, strong customer service skills, and troubleshooting abilities.
- Other info: Dynamic environment with opportunities to work on various technologies.
The predicted salary is between 26000 - 32000 £ per year.
Overview
Ready to take the next step in IT support?
Join a fast-growing technology services provider with a reputation for delivering reliable, secure, and innovative networking and IT solutions to businesses across the UK. With a strong focus on customer satisfaction and technical excellence, the organisation has built lasting partnerships by helping clients optimise their IT environments, improve service reliability, and embrace modern digital infrastructure.
The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. The role offers the opportunity to work across a variety of technologies, develop technical skills, and contribute to a supportive and customer-focused environment.
Make your next move. Apply now!
Responsibilities
- First point of contact on the service desk – calm in a storm and quick on the keyboard
- Working on remote and on-site project delivery
- Solving real problems for real users, every single day
- Acting as the trusted tech partner for customers who rely on expert, human support
Qualifications
- Full UK driving licence (heading out to sites occasionally)
- 2+ years’ experience in an IT support or MSP environment
- A strong customer-first attitude – genuinely enjoys helping others
- Sharp troubleshooting skills and the ability
- Great communicator – written, spoken, and everything in between
- Active Directory, Windows Server (2012+)
- Windows 10+ Desktop, Microsoft Office
- Microsoft 365 Administration
- Intune, Entra, System builds and maintenance
- Solid understanding of networking fundamentals (DNS, DHCP, EMAIL)
- Routers and switches
Benefits
- Opportunities to work on a variety of projects and grow within a dynamic MSP
Salary
- £29,000 per year
#J-18808-Ljbffr
3 x Service Desk Engineer (Maidenhead) - Systems Integrator employer: Hamilton Barnes Associates Limited
Contact Detail:
Hamilton Barnes Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3 x Service Desk Engineer (Maidenhead) - Systems Integrator
✨Tip Number 1
Get your tech skills sharp! Brush up on your troubleshooting techniques and make sure you're comfortable with the tools mentioned in the job description. The more confident you are, the better you'll perform during interviews.
✨Tip Number 2
Practice your communication skills! As a Service Desk Engineer, you'll need to explain complex tech issues in simple terms. Try role-playing with a friend or family member to get the hang of it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 3 x Service Desk Engineer (Maidenhead) - Systems Integrator
Some tips for your application 🫡
Show Your Passion for IT Support: When writing your application, let your enthusiasm for IT support shine through! We want to see that you genuinely enjoy helping others and solving problems. Share a brief story or example that highlights your customer-first attitude.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Service Desk Engineer role. Highlight your relevant experience, especially in IT support or MSP environments, and mention specific technologies you've worked with that match our needs.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for sharp communicators, so show us your written skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hamilton Barnes Associates Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Active Directory, Windows Server, and networking fundamentals. Be ready to discuss your troubleshooting experiences and how you've resolved issues in the past.
✨Show Off Your Customer Service Skills
Since this role is all about providing top-notch support, think of examples where you've gone above and beyond for a customer. Highlight your strong customer-first attitude and how it has positively impacted your previous roles.
✨Practice Your Communication
As a Service Desk Engineer, you'll need to communicate effectively with users who may not be tech-savvy. Prepare to explain complex concepts in simple terms and practice your active listening skills to ensure you understand their issues fully.
✨Be Ready for Real-World Scenarios
Expect some scenario-based questions during the interview. Think about common IT problems you've encountered and how you would approach solving them. This will demonstrate your practical experience and problem-solving abilities.
