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- Tasks: Ensure smooth operation of our innovative trading platform and provide top-notch client support.
- Company: Join a cutting-edge fintech organisation revolutionising financial markets.
- Benefits: Competitive salary, vibrant culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of finance with your skills.
- Qualifications: Experience with FIX Protocol, Linux servers, and FX trading is essential.
- Other info: Work in London with a collaborative team, 4 days onsite.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role: As a Support Specialist, you’ll play a key role in ensuring the smooth operation and reliability of the platform. If you’re looking to join an innovative company with a fantastic working culture then apply today!
Your responsibilities will include:
- Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.
- Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
- Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
- Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must-Haves:
- FIX Protocol experience
- Strong experience with Linux servers.
- Background in FX trading or application support.
Desirables:
- Scripting skills in any language (e.g., Python, Bash, or similar).
Location: London (4x per week onsite)
Trade Support Specialist (FX) employer: Hamilton Barnes 🌳
Contact Detail:
Hamilton Barnes 🌳 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Specialist (FX)
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working with FX trading. Use platforms like LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! If you’ve got experience with FIX Protocol or Linux servers, make sure to highlight that in conversations. Be ready to discuss specific examples of how you've tackled challenges in application support.
✨Tip Number 3
Prepare for the interview! Research the company’s trading platform and be ready to discuss how you can contribute to its success. Think about how your background in FX trading can help you provide exceptional client service.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals who are passionate about fintech. Don’t miss out on the chance to join a fantastic team by applying directly through StudySmarter!
We think you need these skills to ace Trade Support Specialist (FX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Specialist role. Highlight your experience with FIX Protocol and Linux servers, as these are key for us. We want to see how your background in FX trading or application support makes you a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our innovative fintech team. Share specific examples of how you've delivered high-quality support in the past, and let us know how you can contribute to our fantastic working culture.
Show Off Your Technical Skills: Don’t forget to mention any scripting skills you have, like Python or Bash. We love tech-savvy candidates who can optimise monitoring systems and manage incidents effectively. Make sure to include any relevant projects or experiences that showcase these abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Hamilton Barnes 🌳
✨Know Your FIX Protocol
Make sure you brush up on your FIX Protocol knowledge before the interview. Be ready to discuss how you've used it in past roles, as this is a must-have for the position. Having specific examples will show your expertise and confidence.
✨Show Off Your Linux Skills
Since strong experience with Linux servers is essential, be prepared to talk about your hands-on experience. Think of scenarios where you’ve configured or optimised systems, and be ready to explain your thought process during those tasks.
✨Demonstrate Incident Management Experience
Prepare to share examples of how you've managed and resolved incidents in previous roles. Highlight your problem-solving skills and how you maintained platform stability, as this will resonate well with the interviewers.
✨Client Management is Key
As a Client Service Specialist, your ability to build relationships is crucial. Think of times when you provided exceptional service or turned a challenging client situation into a positive outcome. This will showcase your interpersonal skills and commitment to client satisfaction.
