At a Glance
- Tasks: Lead network operations, mentor engineers, and improve customer environments.
- Company: Ambitious MSP with a strong reputation in commercial real estate.
- Benefits: Competitive salary, hybrid working, and genuine leadership opportunities.
- Other info: Strong progression potential in a dynamic environment.
- Why this job: Shape the future of network functions while making a real impact.
- Qualifications: Experience in network engineering and team leadership.
The predicted salary is between 45000 - 65000 £ per year.
We’re working with a growing and ambitious MSP that has built a strong reputation for delivering network, connectivity, and managed services into the commercial real estate and flexible workspace sector. Due to continued growth, they're looking to hire a Network Operations Lead who can help shape the future of the network function, mentor engineers, improve customer environments, and play a key role in the next phase of the business's growth.
The Opportunity
This is a hands-on leadership role combining:
- Technical leadership
- Customer engagement
- Project delivery
- Team development
- Operational improvement
You’ll remain close to the technology whilst taking on broader responsibility across the network function.
What You'll Be Doing
Technical Leadership
- Leading major incidents and network escalations
- Acting as the senior technical point of contact
- Driving technical standards and best practice
- Supporting complex troubleshooting and root cause analysis
Team & Operations
- Mentoring and supporting network engineers
- Improving processes, documentation, and consistency
- Assisting with workload planning and prioritisation
- Helping shape the future growth of the team
Customer Ownership
- Building strong customer relationships
- Identifying risks and improvement opportunities
- Supporting customer lifecycle planning
- Providing technical guidance and consultation
Project Delivery
- Delivering network upgrades, migrations, and refreshes
- Supporting solution design and technical decisions
- Working closely with internal teams and customers
- Ensuring projects are delivered to a high standard
Technical Environment
We're particularly interested in professionals with experience across:
- Fortinet
- Ruckus
- Routing & Switching
- TCP/IP
- VLANs
- Wireless Networking
- Network Troubleshooting
MSP experience would be highly advantageous.
Ideal Background
- Network Team Lead
- Lead Network Engineer
- Senior Network Engineer
- MSP Technical Lead
- Escalation Engineer
Package
- £45,000 - £65,000 Basic Salary
- Hybrid Working
- London Based
- Permanent Position
- Genuine Leadership Opportunity
- Strong Progression Potential
If you'd like to hear more, feel free to drop me a message directly.
Network Operations Lead in London employer: Hamilton Barnes 🌳
Join a dynamic and ambitious Managed Service Provider (MSP) that is renowned for its excellence in delivering network and connectivity solutions within the commercial real estate sector. As a Network Operations Lead, you will benefit from a supportive work culture that prioritises mentorship and professional growth, alongside a competitive salary and hybrid working options. This role not only offers the chance to lead and innovate but also to make a significant impact on customer environments and team development in a thriving London-based company.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Lead in London
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or local tech events to connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to network operations and technical leadership. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Network Operations Lead in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Network Operations Lead role. Highlight your technical leadership, customer engagement, and project delivery experience to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in network operations can help shape our future. Be genuine and let your personality come through.
Showcase Your Technical Skills:We want to see your expertise in action! Mention specific technologies like Fortinet, Ruckus, and your experience with troubleshooting. This will help us understand how you can contribute to our team from day one.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Hamilton Barnes 🌳
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Fortinet, Ruckus, and network troubleshooting. Be ready to discuss specific scenarios where you've led major incidents or resolved complex issues, as this will show your hands-on experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored engineers or improved team processes in the past. Highlight your ability to drive technical standards and best practices, as this is crucial for the role of Network Operations Lead.
✨Build Customer Relationships
Think about times when you've built strong relationships with customers or identified risks and improvement opportunities. Being able to demonstrate your customer engagement skills will set you apart, so have a few stories ready.
✨Project Delivery Experience
Be prepared to discuss your experience with delivering network upgrades and migrations. Talk about how you've worked closely with internal teams and customers to ensure projects are delivered to a high standard, as this is key for the role.
