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- Tasks: Provide top-notch support for trading applications and ensure smooth operations.
- Company: Join a cutting-edge fintech company transforming financial markets.
- Benefits: Competitive salary, vibrant culture, and opportunities for growth.
- Why this job: Be part of an innovative team shaping the future of trading technology.
- Qualifications: Experience with FIX Protocol and Linux servers; FX trading background preferred.
- Other info: Dynamic role in London with a focus on client relationships.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business.
Your Role:
As a Support Specialist, you’ll play a key role in ensuring the smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today!
Your responsibilities will include:
- Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments.
- Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency.
- Incident Response: Manage and resolve incidents effectively to maintain platform stability and client satisfaction.
- Client Management: Work closely with clients, providing exceptional service and building lasting relationships.
Must-Haves:
- FIX Protocol experience
- Strong experience with Linux servers
- Background in FX trading or application support
Desirables:
- Scripting skills in any language (e.g., Python, Bash, or similar)
Location: London (4x per week onsite)
Trade Support Specialist (FX) in City of London employer: Hamilton Barnes 🌳
Contact Detail:
Hamilton Barnes 🌳 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Support Specialist (FX) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working with FX trading. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with FIX Protocol or Linux servers, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for the interview by brushing up on your incident response strategies. Be ready to discuss how you’d handle real-life scenarios. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals to join our innovative team.
We think you need these skills to ace Trade Support Specialist (FX) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trade Support Specialist role. Highlight your experience with FIX Protocol and Linux servers, as well as any background in FX trading. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our fintech team and how you can contribute to our innovative trading platform. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've managed incidents or provided exceptional client service. We’re all about ensuring platform stability and client satisfaction, so show us how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our fantastic working culture!
How to prepare for a job interview at Hamilton Barnes 🌳
✨Know Your FIX Protocol
Make sure you brush up on your FIX Protocol knowledge before the interview. Be ready to discuss how you've used it in past roles, as this is a must-have for the position. Having specific examples will show your expertise and confidence.
✨Show Off Your Linux Skills
Since strong experience with Linux servers is essential, be prepared to talk about your hands-on experience. You might even get asked some technical questions, so it’s a good idea to review common commands and troubleshooting techniques.
✨Demonstrate Client Management Experience
This role involves building lasting relationships with clients, so think of examples where you've provided exceptional service. Highlight any situations where you resolved issues or improved client satisfaction, as this will showcase your ability to manage client expectations.
✨Scripting Skills Are a Plus
If you have scripting skills, especially in Python or Bash, don’t forget to mention them! Even if it's not a requirement, showing that you can automate tasks or improve processes will definitely set you apart from other candidates.
