At a Glance
- Tasks: Welcome visitors and manage the reception area with a friendly, professional touch.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive pay, 28 days holiday, and a quality-linked bonus scheme.
- Other info: Great career development opportunities and employee perks await you!
- Why this job: Make a real difference in residents' lives while working in a supportive team.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we’re recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Charrington Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- A competitive salary and benefits package
- 28 days holiday inclusive of Bank Holidays
- Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks - Access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.
What you’ll be doing:
- Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
- Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
- Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
About you:
- Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
- Proficient in use of Microsoft Office, particularly Word and Excel.
- A caring, patient, and respectful demeanor.
- Excellent attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- To share our values and demonstrate them at all times.
- “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.
About Charrington Manor:
Charrington Manor is a luxurious care home in West Byfleet, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People:
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Receptionist - Bank in West Byfleet employer: Hamberley Care Management Limited
Hamberley Care Management Limited is an excellent employer, offering a dynamic work culture that values creativity and innovation in the digital marketing space. With a strong commitment to employee growth, you will have access to professional development opportunities while making a meaningful impact in the care sector. Located in a supportive environment, this role not only allows for hybrid working but also fosters collaboration and engagement with diverse audiences, making it a rewarding place to advance your career.
Contact Details:
Hamberley Care Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bank in West Byfleet
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We think you need these skills to ace Receptionist - Bank in West Byfleet
Some tips for your application 🫡
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How to prepare for a job interview at Hamberley Care Management Limited
✨Brush Up on Financial Analysis Skills
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Before your interview, reach out to current or former Hamberley Care Management Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
