At a Glance
- Tasks: Welcome visitors and manage the reception area with a friendly smile.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive pay, 28 days holiday, and high street discounts.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
- Other info: Be part of a supportive team in a stunning care home environment.
Be all you can be with Hamberley
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day\’ and we\’re recruiting for a Receptionist to help us achieve our goals.
Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times.
Joining us at Lovell Place, our luxury care home that provides residential, dementia, and nursing care for older people, you\’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues
- A competitive salary and benefits package
- 28 days holiday inclusive of Bank Holidays (Pro Rota for Part Time roles)
- Quality-linked bonus scheme – A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture – A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks – Access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections – Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.
Working Pattern:
Saturday and Sunday
What you\’ll be doing:
- Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
- Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
- Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
Could you be part of our team?
About you:
- Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
- Proficient in use of Microsoft Office, particularly Word and Excel.
- A caring, patient, and respectful demeanor.
- Excellent attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- To share our values and demonstrate them at all times. “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.
If this sounds like you and you\’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you\’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.
About Lovell Place Care Home
Lovell Place is a luxurious care home in Patchway, Bristol, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.
Be part of something special. Be part of Hamberley.
Weekend Receptionist employer: Hamberley Care Management Limited
Contact Detail:
Hamberley Care Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist
✨Tip Number 1
Get to know the company! Research Hamberley and their values. When you walk in for your interview, show that you understand what they stand for and how you can contribute to making every day 'Extra Special' for the residents.
✨Tip Number 2
Practice your customer service skills. As a receptionist, you'll be the first point of contact. Think about scenarios you might face and how you'd handle them with a caring and respectful demeanour. Role-play with a friend if you can!
✨Tip Number 3
Dress to impress! Make sure you look professional and approachable. A smart appearance will help you make a great first impression, which is key in a role where you'll be greeting visitors and residents.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your attention to detail!
We think you need these skills to ace Weekend Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and caring for others. A little warmth goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Weekend Receptionist role. Highlight your relevant experience in customer service and any skills that match what we’re looking for, like proficiency in Microsoft Office. This shows us you’ve done your homework!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve excelled in similar roles and how you embody our values. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and values!
How to prepare for a job interview at Hamberley Care Management Limited
✨Know the Company
Before your interview, take some time to research Hamberley and their values. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight your ability to handle queries efficiently and maintain a welcoming atmosphere.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you've managed tasks that require precision, whether it's handling phone calls or ensuring the reception area is always presentable. This will show that you understand the importance of maintaining high standards.
✨Emphasise Teamwork and Flexibility
Hamberley values a collaborative working environment. Share instances where you've worked effectively as part of a team and how you've adapted to changing situations. This will demonstrate your 'Can-Do' attitude and willingness to contribute positively to the team.