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- Tasks: Welcome visitors and manage the reception area with a friendly smile.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Part-time hours, competitive pay, 28 days holiday, and high street discounts.
- Why this job: Make a real difference in residents' lives while working in a stunning environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
- Other info: Enjoy a supportive team culture and opportunities for personal growth.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something \’Extra Special, Every Day\’ and we\’re recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Nesbit House, our luxury care home that provides residential, dementia, and nursing care for older people, you\’ll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues: Part Time Role – 16 Hours Per Week – Saturday & Sunday Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply* Employee Assistance Programme, occupational health support and wellbeing servicesWhat you\’ll be doing: Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate. Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner. Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly. Could you be part of our team? About you: Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role. Proficient in use of Microsoft Office, particularly Word and Excel. A caring, patient, and respectful demeanor. Excellent attention to detail and organizational skills. Ability to work independently and as part of a team. To share our values and demonstrate them at all times. \”Can-Do\” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.If this sounds like you and you\’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Kent\’s most stunning care home Nesbit House is a luxurious care home in Sevenoaks, Kent, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it
Weekend Receptionist employer: Hamberley Care Management Limited
Contact Detail:
Hamberley Care Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist
✨Tip Number 1
Get to know the company! Research Hamberley and its values. When you understand what they stand for, you can tailor your approach and show how you fit into their vision.
✨Tip Number 2
Practice your greeting! As a receptionist, first impressions matter. Role-play with a friend or in front of a mirror to nail that warm, welcoming vibe that Hamberley is looking for.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled tricky situations in the past. This will demonstrate your problem-solving abilities and caring nature.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Weekend Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and caring for others. A friendly tone can make a big difference!
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in customer service or receptionist roles. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing team at Hamberley. Plus, it shows us you’re keen to join our community!
How to prepare for a job interview at Hamberley Care Management Limited
✨Know the Company
Before your interview, take some time to research Hamberley and their values. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight your ability to handle queries efficiently and maintain a welcoming atmosphere.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss how you've managed tasks that require precision, whether it's handling phone calls or ensuring the reception area is always presentable. This will reassure them that you can maintain their high standards.
✨Emphasise Teamwork and Flexibility
Hamberley values a collaborative environment. Share instances where you've worked well in a team or adapted to changing situations. Show that you're a 'Can-Do' person who thrives in diverse settings and is open to new ideas.
