Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors and manage the reception area with a friendly smile.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive pay, professional development, and high street discounts.
- Why this job: Make a real difference in residents' lives while working in a stunning environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Be part of a passionate team in Glasgow's most beautiful care home.
The predicted salary is between 24000 - 36000 £ per year.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we’re recruiting for a Receptionist to help us achieve our goals. Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times.
Joining us at Milngavie Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary
- Workplace pension
- A supportive and collaborative working environment
- Opportunities for professional development and training
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
What you’ll be doing:
- Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
- Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
- Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
About you:
- Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
- Proficient in use of Microsoft Office, particularly Word and Excel.
- A caring, patient, and respectful demeanor.
- Excellent attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- To share our values and demonstrate them at all times.
- “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Join us at Glasgow's most stunning care home. Milngavie Manor is a luxurious care home in Milngavie, Glasgow, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Receptionist - Bank employer: Hamberley Care Management Limited
Contact Detail:
Hamberley Care Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Bank
✨Tip Number 1
Familiarise yourself with the specific values and mission of Hamberley Care Homes. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your responses during any interviews or conversations with them.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service, as this is crucial for a receptionist role.
✨Tip Number 3
Practice your communication skills, especially in a professional setting. As the first point of contact, being articulate and friendly is key, so consider role-playing common scenarios you might encounter.
✨Tip Number 4
Research the local area around Milngavie Manor. Being knowledgeable about the community can help you engage with visitors and residents more effectively, showing that you are genuinely interested in the role.
We think you need these skills to ace Receptionist - Bank
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise skills like attention to detail, organisational abilities, and proficiency in Microsoft Office, particularly Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent service. Mention specific experiences that demonstrate your caring and respectful demeanour, as well as your ability to work both independently and as part of a team.
Showcase Your Soft Skills: In your application, highlight soft skills such as problem-solving, flexibility, and a 'Can-Do' attitude. These traits are essential for a role that involves interacting with residents, visitors, and staff.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the receptionist role.
How to prepare for a job interview at Hamberley Care Management Limited
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and provide examples of how you've handled difficult situations with grace and professionalism.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's managing phone calls or directing visitors. Mention any specific tools or methods you use to stay organised.
✨Emphasise Teamwork and Flexibility
Hamberley values a collaborative environment. Share experiences where you've worked effectively as part of a team and how you adapt to changing circumstances. This will show that you're a 'Can-Do' team player.
✨Research the Company Culture
Understanding Hamberley's mission of providing 'Extra Special, Every Day' can set you apart. Familiarise yourself with their values and be ready to discuss how you align with their commitment to resident care and well-being.
