At a Glance
- Tasks: Lead a passionate housekeeping team to create a warm, homely environment for residents.
- Company: Join Hamberley Neurocare, a luxury care home dedicated to exceptional resident care.
- Benefits: Enjoy competitive salary, 4 weeks holiday, performance bonuses, and excellent training opportunities.
- Other info: Be part of a creative team that values growth and development.
- Why this job: Make a genuine impact in residents' lives while working in a supportive team culture.
- Qualifications: Previous domestic experience, flexible attitude, and commitment to first-class service.
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we’re seeking a Head Housekeeper to help us achieve our goals. Joining us at Thames Wood House, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
We offer our colleagues:
- A competitive salary and benefits package
- 4 weeks holiday plus Bank Holidays
- Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Free on-site parking
- Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.
What you’ll be doing:
- You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support.
- Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards.
- Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.
- Handling laundry and linen care with attention to residents’ personal belongings.
- Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
- Interacting with residents, offering assistance when needed to help them feel at ease.
- Working closely with caregivers and other staff to support the overall care plan and home operations.
About You:
- Previous domestic experience in a similar care home setting.
- Flexible and reliable attitude.
- Committed to customer care and first-class service provision.
- Basic knowledge of Health and Safety COSHH regulations.
- Empathy and a desire to make a difference to the lives of our residents.
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.
About Thames Wood House:
Thames Wood House is a luxurious care home in Wargrave in Reading part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.
Be part of something special. Be part of Hamberley.
Head Housekeeper in Reading employer: Hamberley Care Management Limited
Hamberley Neurocare is an exceptional employer, offering a supportive and collaborative work culture at Thames Wood House, where every team member is valued for their contribution to providing outstanding care. With competitive salaries, generous holiday allowances, and a commitment to employee development through excellent training opportunities, we empower our staff to grow while making a meaningful impact in the lives of our residents. Join us in creating a warm, homely environment that reflects our dedication to quality and compassion in care.
Contact Details:
Hamberley Care Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Reading
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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✨Reach Out Directly to Hamberley Care Management Limited
Don't be shy about reaching out to Hamberley Care Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Reading
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hamberley Care Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hamberley Care Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
