At a Glance
- Tasks: Provide warm, friendly service and promote a positive dining experience for residents.
- Company: Join Hamberley, a luxury care home dedicated to resident wellbeing.
- Benefits: Enjoy competitive salary, 28 days holiday, and professional development opportunities.
- Other info: Be part of a passionate team in a supportive environment.
- Why this job: Make a genuine impact in the lives of others every day.
- Qualifications: Experience in hospitality or catering, with excellent customer service skills.
At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We’re seeking a Hostess to help us achieve our goals.
As our Hostess, you’ll play an important role in promoting residents' nutrition, hydration, wellbeing and overall dining experience, ensuring residents are treated with dignity, respect and kindness. Joining us at Milngavie Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary and benefits package
- 28 days holiday (inclusive of Bank Holidays)
- Quality bonus scheme linked to CQC rating
- Workplace pension
- A supportive and collaborative working environment
- Opportunities for professional development and training
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
What you’ll be doing:
- Provide a warm, friendly and professional service to residents, relatives and visitors.
- Prepare dining rooms and service areas before each meal service and restore them following service.
- Serve meals, snacks and refreshments in a dignified and person-centred manner.
- Promote an enjoyable dining experience, encouraging social interaction and resident choice.
- Maintain safe food storage practices, including stock rotation and date checking.
- Use cleaning products safely and in accordance with COSHH guidance.
- Work collaboratively with the wider housekeeping and care teams to maintain high standards of cleanliness and resident comfort across the home.
About You:
- Proven experience working in a similar hospitality/catering role, ideally in a care or similar environment.
- Committed to customer care and first-class service provision.
- Knowledge of Health and Safety COSHH regulations.
- Empathy and a desire to make a difference to the lives of our residents.
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.
- Excellent customer service skills.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.
About Milngavie Manor Care Home:
Milngavie Manor is a luxurious care home in Milngavie, Glasgow, part of the award-winning Hamberley Care Homes group - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens.
At Hamberley Care Homes, we respect and value our residents and each other. We believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.
Be part of something special. Be part of Hamberley.
Hostess in Milngavie employer: Hamberley Care Management Limited
Hamberley Care Management Limited is an excellent employer, offering a dynamic work culture that values creativity and innovation in the digital marketing space. With a strong commitment to employee growth, you will have access to professional development opportunities while making a meaningful impact in the care sector. Located in a supportive environment, this role not only allows for hybrid working but also fosters collaboration and engagement with diverse audiences, making it a rewarding place to advance your career.
Contact Details:
Hamberley Care Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hostess in Milngavie
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hamberley Care Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hamberley Care Management Limited
Don't be shy about reaching out to Hamberley Care Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hostess in Milngavie
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hamberley Care Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hamberley Care Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
