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- Tasks: Support the Home Manager and ensure smooth operations in a luxury care home.
- Company: Join Hamberley, a leader in luxury care homes with a focus on well-being.
- Benefits: Enjoy competitive salary, bonuses, training, and employee discounts.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in administration, strong communication skills, and a caring attitude.
- Other info: Be part of a supportive team culture in a beautiful environment.
The predicted salary is between 30000 - 40000 £ per year.
Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals. Joining us at Hindhead Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
As a Business Administrator, you'll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.
We offer our colleagues:
- A competitive salary and benefits package
- 4 weeks holiday plus Bank Holidays
- Quality-linked bonus scheme – a performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture – a collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks – access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections – Refer a Friend bonus – earn up to £750 per successful referral because great people know great people.
What you’ll be doing:
- Undertake all administrative duties required to ensure the smooth running of the Care Home.
- Support the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities of the Care Home.
- Assist with the preparation of reports and compliance documentation.
- Monitor budgets, process invoices, and manage financial records.
- Handle inquiries from residents, families, and external stakeholders with professionalism and empathy.
- Maintain accurate and up-to-date resident and staff records in compliance with relevant regulations.
About You:
- Previous demonstrable experience working in an administrative role within a care home setting or similar environment.
- Excellent written and verbal communication skills.
- A friendly and approachable demeanour with a commitment to providing excellent customer service.
- Understanding of care home regulations and requirements is desirable.
- Empathy and a desire to make a difference to the lives of our residents.
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment.
About Hindhead Place:
Hindhead Place is a luxurious care home in Hindhead, Surrey, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house, where we screen classic films, to the on-site luxury spa offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People:
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.
Business Administrator in Hindhead employer: Hamberley Care Management Limited
Contact Detail:
Hamberley Care Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in Hindhead
✨Tip Number 1
Network like a pro! Reach out to people in the care home sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hamberley and understanding their values. Show them you’re not just another candidate; you’re genuinely passionate about providing excellent care and making a difference in residents' lives.
✨Tip Number 3
Practice your communication skills! As a Business Administrator, you'll need to handle inquiries with professionalism and empathy. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Administrator in Hindhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Administrator role. Highlight your previous experience in administrative roles, especially in care home settings, and showcase your communication skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing excellent customer service and your commitment to making a difference in residents' lives. Let us know why you’re excited about joining Hamberley and how you align with our values.
Showcase Relevant Skills: In your application, be sure to highlight skills that are crucial for the role, like multi-tasking, financial record management, and empathy. We love seeing candidates who understand the importance of these skills in a care home environment!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Hamberley Care Management Limited
✨Know the Care Home Inside Out
Before your interview, take some time to research Hamberley and Hindhead Place. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience, especially in a care home setting. Highlight specific tasks you've handled, such as managing budgets or maintaining records, and how these experiences have equipped you for the role of Business Administrator.
✨Demonstrate Empathy and Communication
As a Business Administrator, you'll be interacting with residents and their families. Practice articulating your approach to handling inquiries with professionalism and empathy. Share examples of how you've provided excellent customer service in past roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.