Head Housekeeper

Head Housekeeper

Dorking Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to maintain a clean, welcoming environment for residents.
  • Company: Join Hamberley Care Homes, known for luxury care and exceptional service.
  • Benefits: Enjoy competitive pay, 28 days holiday, and high street discounts.
  • Why this job: Make a real difference in residents' lives while working in a stunning care home.
  • Qualifications: Previous experience in a care home, flexible attitude, and a passion for customer care.
  • Other info: Opportunities for professional development and a supportive team culture.

The predicted salary is between 30000 - 42000 ÂŁ per year.

At Hamberley, we believe that our residents deserve something Extra Special, Every Day and we\’re seeking a Head Housekeeper to help us achieve our goals.

Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you\’ll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

We offer our colleagues

Competitive salary and benefits package

28 days holiday (inclusive of Bank Holidays)

Quality bonus scheme linked to CQC rating

Workplace pension

A supportive and collaborative working environment

Opportunities for professional development and training

Access to high street discounts via our mobile friendly HapiApp benefits platform

Free onsite parking available

Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply*

Employee Assistance Programme, occupational health support and wellbeing services

What you’ll be doing

You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards.

Ensuring all areas of the care home are clean, hygienic, and well‑maintained, including bedrooms, communal spaces, and bathrooms.

Handling laundry and linen care with attention to residents’ personal belongings.

Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.

Interacting with residents, offering assistance when needed to help them feel at ease.

Working closely with caregivers and other staff to support the overall care plan and home operations.

Could you be part of our team?

About You :

Previous domestic experience in a similar care home setting.

Flexible and reliable attitude.

Committed to customer care and first‑class service provision.

Basic knowledge of Health and Safety COSHH regulations.

Empathy and a desire to make a difference to the lives of our residents.

Ability to multi‑task, work under pressure and on own initiative in a fast‑paced environment.

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Join us at Dorking’s most stunning care home

Dorking Manor is a luxurious care home in Dorking, part of the award‑winning Hamberley Care Homes.

Offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house

where we screen classic films

to the on‑site luxury spa

offering hairdressing, manicures and relaxing therapies

Everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

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Head Housekeeper employer: Hamberley Care Management Limited

Hamberley Care Homes is an exceptional employer, offering a supportive and collaborative work environment at Dorking Manor, where you can truly make a difference in the lives of our residents. With competitive salaries, generous holiday allowances, and a commitment to professional development, we empower our staff to grow while providing top-notch care in a luxurious setting that feels like home. Join us and be part of a passionate team dedicated to delivering 'Extra Special, Every Day' for our residents.
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Contact Detail:

Hamberley Care Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Housekeeper

✨Tip Number 1

Familiarise yourself with Hamberley Care Homes' values and mission. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your previous experience in domestic roles, especially in care home settings. Be ready to share specific examples of how you've maintained high standards of cleanliness and hygiene in similar environments.

✨Tip Number 3

Demonstrate your leadership skills by discussing how you've managed teams in the past. Be prepared to talk about your approach to training and supervising staff to ensure efficiency and quality service.

✨Tip Number 4

Show your empathy and commitment to resident care. Share stories that illustrate your ability to connect with residents and enhance their living experience, as this is crucial for the role.

We think you need these skills to ace Head Housekeeper

Leadership Skills
Attention to Detail
Time Management
Knowledge of Health and Safety Regulations
Customer Service Orientation
Empathy and Compassion
Team Management
Ability to Multi-task
Problem-Solving Skills
Communication Skills
Organisational Skills
Flexibility and Reliability
Training and Development Skills
Experience in Domestic Services

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Head Housekeeper position. Tailor your application to highlight your relevant experience in domestic settings, particularly in care homes.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous domestic experience you have, especially in a care home environment. Mention specific tasks you've handled that align with the role, such as managing staff or ensuring cleanliness and hygiene.

Showcase Your Skills: Demonstrate your skills in customer care, multi-tasking, and working under pressure. Provide examples of how you've successfully managed teams or improved service quality in past roles.

Personal Touch: Since this role involves interacting with residents, include a personal touch in your application. Share your passion for making a difference in people's lives and how you embody empathy and care in your work.

How to prepare for a job interview at Hamberley Care Management Limited

✨Show Your Passion for Care

Make sure to express your genuine passion for providing care and support to residents. Share any personal experiences or stories that highlight your commitment to making a difference in their lives.

✨Demonstrate Leadership Skills

As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you manage staff, and how you ensure high standards of cleanliness and hygiene.

✨Know the Health and Safety Regulations

Familiarise yourself with basic health and safety regulations, including COSHH. Be ready to discuss how you would implement these practices in the care home setting to ensure the safety of both residents and staff.

✨Prepare Questions About the Role

Have thoughtful questions ready about the role and the care home. This shows your interest and helps you understand how you can contribute to the team and the well-being of the residents.

Head Housekeeper
Hamberley Care Management Limited
Location: Dorking
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