At a Glance
- Tasks: Ensure high-quality care for residents by monitoring standards and promoting best practices.
- Company: Join Hamberley, a luxury care home provider dedicated to exceptional resident experiences.
- Benefits: Enjoy competitive salary, 20 days holiday, pension, and professional development opportunities.
- Other info: Dynamic team environment with opportunities for training and career advancement.
- Why this job: Make a real difference in the lives of older people while growing your career.
- Qualifications: Must be a qualified nurse with experience in quality assurance and compliance.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Be all you can be with Hamberley\\n\\nAt Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Quality Assurance Manager to help us achieve our goals.\\n\\nReporting to the Director of Quality, the Quality Assurance Manager will play a key role in supporting our Home Managers to uphold statutory and regulatory standards, while providing oversight and guidance on clinical care and governance. Working across allocated homes, the role will focus on monitoring quality, identifying areas for improvement, and promoting best practice to help achieve the highest standards in care and service delivery.\\n\\nThis role will require the successful applicant to possess a full driving license and must be able to work flexible hours, including evenings and occasional weekends.\\n\\nAt Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment.\\n\\nThis role will be covering region 2 of the business, which covers homes in the South of England and Scotland.\\n\\nWe offer our colleagues:\\nCompetitive salary and benefits package\\n20 days holiday (plus Bank Holidays)\\nWorkplace pension\\nA supportive and collaborative working environment\\nOpportunities for professional development and training\\nAccess to high street discounts via our mobile friendly HapiApp benefits platform\\nEmployee Assistance Programme, occupational health support and wellbeing services\\nSupport and reimbursement of your revalidation costs and NMC annual fees.What you'll be doing:\\nApply your knowledge of the Health & Social Care Act, associated regulations, and the CQC Single Assessment Framework to support safe, high-quality care for older people, whilst drawing on your experience in adult social care/care home environments to work flexibly and responsively, adapting to organisational priorities and service needs.\\nMonitor risks, incidents, and safeguarding concerns, ensuring learning is captured and acted upon to improve resident safety, while embedding a culture of continuous learning by sharing best practices, benchmarking against sector standards, and maintaining services in an inspection-ready state at all times.\\nOversee the completion, presentation, and review of quality compliance audits in line with the CQC regulatory framework, producing clear reports and presenting findings to the Board, regulators, and stakeholders to provide assurance, transparency, and evidence of consistently high care standards across all allocated services.\\nGather, analyse, and interpret data to identify trends, report on performance, and recommend actions that enhance service delivery.\\nSupport Home Managers by working collaboratively with colleagues and external stakeholders, building positive relationships and leaving a confident impression on residents, families, and partners to promote the quality of our care and services.\\nLead and support projects, contributing to the development and implementation of policies and procedures, while playing an active role in initiatives that strengthen care quality, efficiency, and outcomes across the service.\\nGather feedback from residents, families, staff, and other professionals to inform quality improvements and support the delivery of person-centred, responsive care.Could you be part of our team?\\n\\nWe are recruiting for a Quality Assurance Manager to join our dynamic team.
The successful applicant will be/have:\\nQualified Registered General Nurse with a current and valid NMC Pin and relevant post-registration experience (essential).\\nIn-depth knowledge of the Health & Social Care Act, associated regulations, and older people's policies, with applied understanding of the CQC Single Assessment Framework\\nProven track record in a quality, compliance, or management role within adult social care or care home settings, with the ability to adapt to organisational priorities\\nHolding or working towards a relevant qualification, such as NVQ Level 5 in Health and Social Care or a recognised Management qualification\\nSkilled in gathering, interpreting, and reporting data to evidence compliance, support decision-making, and drive continuous improvement (essential)\\nExperienced in training, coaching, and mentoring, with excellent communication skills and the ability to build strong, professional relationships with residents, families, colleagues, and external partners\\nPositive, well-organised, and outcome-focused, able to work under pressure and flexibly, including evenings and occasional weekends (essential)\\nPractical experience in leading and supporting projects, ideally within a social care setting\\nExperience in developing and implementing policies, procedures, and care-related initiatives that drive continuous improvementIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.\\n\\nJoin us\\n\\nBe part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.\\n\\nAbout Hamberley:\\n\\nAt Hamberley Care Homes, we believe in the importance of what we do and why we do it.
We respect and value our residents and each other. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen.
Together we can achieve anything. Be part of it
Clinical Quality Assurance Manager in Northam employer: Hamberley Care Management Limited
Hamberley Care Homes is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a competitive salary and benefits package alongside a supportive and collaborative work environment. With a focus on continuous learning and development, employees have access to training opportunities and resources to enhance their skills, all while working in luxurious care homes that provide a comfortable and enriching atmosphere for both residents and staff. Join us in making a meaningful impact in the lives of older people across the beautiful locations in the South of England and Scotland.
Contact Details:
Hamberley Care Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Quality Assurance Manager in Northam
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hamberley Care Management Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hamberley Care Management Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hamberley Care Management Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Quality Assurance Manager in Northam
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hamberley Care Management Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hamberley Care Management Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hamberley Care Management Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hamberley Care Management Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hamberley Care Management Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hamberley Care Management Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
