Receptionist in Birmingham

Be all you can be with Hamberley \\nAt Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve our goals.\\n\\nWorking as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times.\\n\\nJoining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.\\n\\nWorking Hours:\\n9:00am – 5:50pm, 2 days per week\\nHours are worked on a rotational basisWeekend Cover:\\nThe role includes some weekend working.\\n 1 weekend in 3, however this may increase occasionally to provide cover when team members are on annual leave.We offer our colleagues:\\nCompetitive salary and benefits package\\n28 days holiday (inclusive of Bank Holidays)\\nQuality bonus scheme linked to CQC rating\\nWorkplace pension\\nA supportive and collaborative working environment\\nOpportunities for professional development and training\\nAccess to high street discounts via our mobile friendly HapiApp benefits platform\\nFree onsite parking available\\nUnlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply*\\nEmployee Assistance Programme, occupational health support and wellbeing servicesWhat you'll be doing:\\nGreeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.\\nBe the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.\\nAnswering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.\\n\\nCould you be part of our team?\\n\\nAbout you:\\nPossess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.\\nProficient in use of Microsoft Office, particularly Word and Excel.\\nA caring, patient, and respectful demeanor.\\nExcellent attention to detail and organizational skills.\\nAbility to work independently and as part of a team.\\nTo share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.\\n\\nJoin us at Birmingham's most stunning care home\\n\\nCofton Park Manor is a luxurious care home in Cofton Hackett, Birmingham, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens.

From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.\\n\\nHamberley People\\n\\nWe respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development.

We make ideas happen. Together we can achieve anything. Be part of it