At a Glance
- Tasks: Welcome visitors and ensure a warm, friendly atmosphere at our luxury care home.
- Company: Join Hamberley, a leading provider of luxury care homes in beautiful locations.
- Benefits: Part-time hours, competitive pay, 28 days holiday, and access to discounts.
- Other info: Enjoy a supportive team culture with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a stunning environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office required.
Overview
Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we\'re recruiting for a Receptionist to help us achieve our goals.
Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times. Joining us at Nesbit House, our luxury care home that provides residential, dementia, and nursing care for older people, you\'ll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues
- Part Time Role - 16 Hours Per Week - Saturday & Sunday
- Competitive salary and benefits package
- 28 days holiday (inclusive of Bank Holidays)
- Quality bonus scheme linked to CQC rating
- Workplace pension
- A supportive and collaborative working environment
- Opportunities for professional development and training
- Access to high street discounts via our mobile friendly HapiApp benefits platform
- Free onsite parking available
- Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
- Employee Assistance Programme, occupational health support and wellbeing services
What you\'ll be doing
- Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
- Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
- Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
Could you be part of our team?
About you
- Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
- Proficient in use of Microsoft Office, particularly Word and Excel.
- A caring, patient, and respectful demeanor.
- Excellent attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- To share our values and demonstrate them at all times. “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Join us at Kent\'s most stunning care home. Nesbit House is a luxurious care home in Sevenoaks, Kent, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Weekend Receptionist in Sevenoaks employer: Hamberley Care Homes
Hamberley Care Homes is an exceptional employer, offering a supportive and collaborative work environment at our luxurious Nesbit House in Sevenoaks, Kent. With a commitment to employee growth through professional development opportunities, competitive salaries, and a range of benefits including a quality bonus scheme and access to high street discounts, we ensure our team feels valued and empowered. Join us in making a meaningful impact on the lives of our residents while enjoying a fulfilling career in a stunning setting.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist in Sevenoaks
✨Tip Number 1
Get to know the company! Research Hamberley and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your greeting! As a receptionist, first impressions matter. Make sure you can confidently introduce yourself and express your enthusiasm for the role when you meet them in person.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled challenging situations in the past. This will demonstrate your problem-solving abilities and caring nature.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hamberley family.
We think you need these skills to ace Weekend Receptionist in Sevenoaks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and caring for others. A little warmth goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Weekend Receptionist role. Highlight any relevant experience in customer service or administrative roles, and don’t forget to mention your skills with Microsoft Office. We love seeing how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Hamberley. Share specific examples of your past experiences that align with our values and the responsibilities of the role. Make it engaging and memorable!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what makes Hamberley special!
How to prepare for a job interview at Hamberley Care Homes
✨Know the Company
Before your interview, take some time to research Hamberley and their values. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight your ability to handle queries efficiently and maintain a welcoming atmosphere.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. During the interview, mention specific instances where your organisational skills made a difference. Whether it’s managing schedules or ensuring the reception area is always presentable, showing that you can keep things in order will impress them.
✨Emphasise Teamwork and Flexibility
Hamberley values a collaborative environment. Be ready to discuss how you work well in a team and adapt to changing situations. Share examples of when you’ve been a flexible team player, especially in high-pressure scenarios, to demonstrate your 'Can-Do' attitude.
