At a Glance
- Tasks: Support customer experience and build relationships within the community.
- Company: Hamberley, dedicated to providing exceptional care for residents.
- Benefits: Competitive salary, 4 weeks holiday, and a supportive work environment.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a caring team focused on empathy and quality.
The predicted salary is between 30000 - 42000 £ per year.
Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We are recruiting for a Customer Liaison Coordinator to join our team, supporting the customer experience and ensuring their journey remains consistent in its quality and empathy.
As our Customer Liaison Coordinator (we call them Home Ambassadors at Hamberley), you will work closely with the Home Manager and home team to support the growth of the service. Not only will you be supporting with the enquiry and admission processes, but you will also be creating and developing relationships with the wider community.
We offer our colleagues a competitive salary and benefits package, including 4 weeks holiday.
Customer Liaison Coordinator in Waldron employer: Hamberley Care Homes
Contact Detail:
Hamberley Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Coordinator in Waldron
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hamberley on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Hamberley's values. Show us how you can embody 'Extra Special, Every Day' in your role as a Home Ambassador.
✨Tip Number 3
Practice your communication skills! As a Customer Liaison Coordinator, you'll need to connect with residents and their families. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you’re serious about joining the Hamberley family.
We think you need these skills to ace Customer Liaison Coordinator in Waldron
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing an exceptional customer experience and supporting our residents.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Customer Liaison Coordinator role. We love seeing how your skills can contribute to our mission of delivering something 'Extra Special, Every Day'.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us understand how you can fit into our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hamberley Care Homes
✨Know the Company Values
Before your interview, take some time to understand Hamberley's core values, especially their commitment to providing an 'Extra Special, Every Day' experience. This will help you align your answers with what they stand for and show that you're genuinely interested in their mission.
✨Showcase Your Empathy Skills
As a Customer Liaison Coordinator, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and compassion towards customers or clients. This will highlight your suitability for the role and your ability to connect with residents and their families.
✨Prepare Questions About Community Engagement
Since the role involves developing relationships with the wider community, think of insightful questions to ask about their current community initiatives. This shows that you're proactive and eager to contribute to their growth and service quality.
✨Practice Your Communication Style
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to role-play common interview scenarios with a friend to ensure you come across as approachable and professional during the actual interview.