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- Tasks: Be the friendly face of our care home and support admin tasks.
- Company: Join Hamberley Care Group, an award-winning leader in luxury elderly care.
- Benefits: Enjoy competitive pay, casual dress, and a referral bonus up to £750!
- Why this job: Make a difference in residents' lives while working in a stunning environment.
- Qualifications: Customer service experience and Microsoft Office skills are a must.
- Other info: Opportunities for career growth and a supportive team culture await you!
The predicted salary is between 24000 - 33600 £ per year.
Receptionist – Dorking, Surrey Be all you can be with Hamberley The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022. At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We’re seeking a Receptionist / Administration Assistant to help us achieve our goals. We offer our colleagues: Generous, above-market rate pay Contracted hours – 32 Hours per week Shift patterns – Working alternate weekends where applicable. Enhanced overtime rates Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms. Refer a Friend Bonus – up to £750 per referral *T&Cs Apply Could you be part of our team? To act as the first point of contact for anyone who visits the care home and front of house. To support the administrative duties of the home as required. The ideal applicant will have/be: Experience within a Customer Service/Receptionist and/or Administrative environment. Proficient in use of Microsoft Office, particularly Word and Excel. Ability to use own initiative and be a clear communicator verbal and written. The post-holder is required to work in a well-organised and professional manner to meet the demands of the work, maintaining concentration and accuracy. To share our values and demonstrate them at all times. “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently. Join us at Dorking’s most stunning care home Dorking Manor is a luxurious care home in Surrey, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel. We offer our colleagues: Competitive starting salary Workplace pension Comprehensive and further learning opportunities Opportunities for Career progression Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Receptionist - Dorking, Surrey employer: Hamberley Care Homes
Contact Detail:
Hamberley Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Dorking, Surrey
✨Tip Number 1
Familiarize yourself with the values and mission of Hamberley Care Group. Understanding their commitment to providing 'Extra Special, Every Day' care will help you align your responses during the interview and demonstrate that you share their passion for exceptional service.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've handled challenging situations or provided outstanding service, as this will show that you can thrive in a fast-paced environment like Dorking Manor.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Word and Excel. Being proficient in these tools is crucial for the administrative duties of the role, so consider practicing common tasks or creating sample documents to showcase your abilities.
✨Tip Number 4
Prepare to discuss your problem-solving skills and flexibility. Think of instances where you've had to adapt to changing circumstances or come up with creative solutions, as this aligns with the 'Can-Do' attitude that Hamberley values in their team members.
We think you need these skills to ace Receptionist - Dorking, Surrey
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position at Hamberley. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, reception, or administration. Emphasize your proficiency in Microsoft Office and any previous roles that required strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for elderly care and your alignment with Hamberley's values. Use specific examples from your past experiences to demonstrate your problem-solving abilities and 'Can-Do' attitude.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Hamberley Care Homes
✨Show Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and share specific examples of how you've handled challenging situations with grace and professionalism.
✨Demonstrate Proficiency in Microsoft Office
Since proficiency in Microsoft Word and Excel is essential, be prepared to discuss your experience with these tools. You might even want to mention any specific projects where you utilized these programs effectively.
✨Emphasize Your Communication Skills
Clear communication is key in this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a brief introduction about yourself that showcases your communication style.
✨Align with Hamberley's Values
Familiarize yourself with Hamberley Care Group's values and mission. During the interview, express how your personal values align with theirs, particularly the emphasis on providing 'Extra Special, Every Day' care to residents.
