At a Glance
- Tasks: Support the Home Manager with admin duties and ensure smooth operations in a care home.
- Company: Join a brand-new luxury care home opening in 2026 with a supportive team culture.
- Benefits: Enjoy competitive salary, bonuses, 4 weeks holiday, and great training opportunities.
- Other info: Fast-paced environment with potential for early application closure due to high interest.
- Why this job: Make a real difference in residents' lives while developing your career in a rewarding environment.
- Qualifications: Experience in admin roles, excellent communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Business Administrator (Care Home Administrator) at Thames Wood House, our brand‑new luxury care home opening in 2026. You will work closely with the Home Manager to provide comprehensive administrative support, ensuring the effective operation of administrative systems and processes. The role must start in August 2026 ahead of the opening schedule.
We offer our colleagues:
- A competitive salary and benefits package
- 4 weeks holiday plus Bank Holidays
- Quality‑linked bonus scheme – a performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture – a collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks – access to a wide range of retail discounts and savings
- Free on‑site parking
- Rewarding connections – Refer a Friend bonus – earn up to £750 per successful referral because great people know great people.
What you’ll be doing:
- Undertaking all administrative duties required to ensure the smooth running of the Care Home.
- Supporting the Home Manager by maintaining effective administration, including HR/recruitment tasks and financial activities of the Care Home.
- Assisting with the preparation of reports and compliance documentation.
- Monitoring budgets, processing invoices, and managing financial records.
- Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.
- Maintaining accurate and up‑to‑date resident and staff records in compliance with relevant regulations.
About You:
- Previous demonstrable experience working in an administrative role within a care home setting or similar environment.
- Excellent written and verbal communication skills.
- A friendly and approachable demeanour with a commitment to providing excellent customer service.
- Understanding of care home regulations and requirements is desirable.
- Empathy and a desire to make a difference to the lives of our residents.
- Ability to multi‑task, work under pressure and on own initiative in a fast‑paced environment.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. Apply as soon as possible.
Business Administrator in Reading employer: Hamberley Care Homes
At Thames Wood House, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture where kindness and respect are paramount. As a Business Administrator, you will benefit from a competitive salary, generous holiday allowance, and a quality-linked bonus scheme, all while enjoying excellent training and career development opportunities in our brand-new luxury care home. Join us in making a meaningful impact in the lives of our residents, with access to employee wellbeing support and everyday savings perks that enhance your overall experience.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator in Reading
✨Tip Number 1
Get to know the company! Research Thames Wood House and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles in care homes. Think about how your experience aligns with the job description and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Business Administrator in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Administrator role. Highlight your previous experience in administrative roles, especially in care home settings, and showcase your skills in communication and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for making a difference in residents' lives and how your skills align with our values at Thames Wood House. Keep it friendly and professional!
Showcase Relevant Experience:When filling out your application, be sure to mention any specific experiences that relate to the tasks listed in the job description, like managing financial records or handling inquiries. We love seeing how you can contribute to our team!
Apply Early!:Given the high interest in this role, don’t wait until the last minute to apply. Get your application in through our website as soon as possible to ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Hamberley Care Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Administrator in a care home setting. Familiarise yourself with the specific duties mentioned in the job description, like HR tasks and financial activities. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Empathy
Since this role involves handling inquiries from residents and families, it's crucial to demonstrate your empathetic approach during the interview. Share examples from your past experiences where you've provided excellent customer service or supported someone in need, highlighting your ability to connect with others.
✨Prepare for Compliance Questions
Given the importance of regulations in a care home environment, be ready to discuss your understanding of compliance and record-keeping. Brush up on relevant regulations and think of instances where you've ensured adherence to policies in previous roles. This shows you're serious about maintaining high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about the training and career development opportunities they offer, or how they foster a collaborative team environment. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
