At a Glance
- Tasks: Manage daily operations and provide essential admin support in a luxury care home.
- Company: Join Hamberley, a leading care home provider with a focus on exceptional resident care.
- Benefits: Enjoy competitive pay, bonuses, training, and perks like retail discounts and free parking.
- Other info: Be part of a caring team that values kindness, respect, and professional pride.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in administration, strong communication skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Be all you can be with Hamberley
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals.
Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well‑being of our residents.
As a Business Administrator, you'll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.
- We offer our colleagues
- A competitive salary and benefits package
- 4 weeks holiday plus Bank Holidays
- Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks - Access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.
What you’ll be doing
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’.
That's why every member of our team goes above and beyond to help older people to enjoy full and happy lives.
- Undertaking all administrative duties required to ensure the smooth running of the Care Home.
- Supports the Home Manager by maintaining effective administration, including HR/Recruitment tasks and financial activities of the Care Home
- Assisting with the preparation of reports and compliance documentation
- Monitoring budgets, processing invoices, and managing financial records
- Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.
- Maintaining accurate and up-to-date resident and staff records in compliance with relevant regulations.
Could you be part of our team?
About You
We’re looking for people with great organisational and people skills to join our administration team.
- Previous demonstrable experience working in an administrative role within a care home setting or similar environment
- Excellent written and verbal communication skills
- A friendly and approachable demeanor with a commitment to providing excellent customer service.
- Understanding of care home regulations and requirements is desirable.
- Empathy and a desire to make a difference to the lives of our residents
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
About Upton Manor
Upton Manor is a luxurious care home in Poole, Dorset, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK.
Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens.
From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.
Hamberley People
We respect and value our residents and each other.
At Hamberley Care Homes, we believe in the importance of what we do and why we do it.
Creative and empowered, our people see every day as an opportunity for growth and development.
We make ideas happen.
Together we can achieve anything.
Be part of something special. Be part of Hamberley.
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Care Home Administrator in Poole employer: Hamberley Care Homes
Hamberley Care Homes is an exceptional employer that values innovation and creativity in the digital marketing space. With a supportive work culture that encourages collaboration and professional growth, employees benefit from a hybrid work model that promotes work-life balance while being part of a dynamic team dedicated to enhancing our online presence. Located in Luton, this role offers unique opportunities to engage with various stakeholders and make a meaningful impact on our digital initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Poole
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hamberley Care Homes.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hamberley Care Homes.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hamberley Care Homes, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Home Administrator in Poole
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hamberley Care Homes.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hamberley Care Homes.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hamberley Care Homes. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hamberley Care Homes. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hamberley Care Homes
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hamberley Care Homes’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
