Head Housekeeper

Head Housekeeper

Dorking Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a housekeeping team to maintain a clean and welcoming environment for residents.
  • Company: Join Hamberley Care Homes, known for luxury care and exceptional resident experiences.
  • Benefits: Enjoy competitive pay, 28 days holiday, training opportunities, and high street discounts.
  • Why this job: Make a real difference in residents' lives while working in a stunning care home.
  • Qualifications: Previous domestic experience, flexible attitude, and a commitment to customer care required.
  • Other info: Unlimited referral bonuses and a supportive work culture await you!

The predicted salary is between 28800 - 43200 £ per year.

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Be all you can be with Hamberley Care Homes

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we\’re seeking a Head Housekeeper to help us achieve our goals.

Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you\’ll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

We offer our colleagues

  • Competitive salary and benefits package
  • 28 days holiday (inclusive of Bank Holidays)
  • Quality bonus scheme linked to CQC rating
  • A supportive and collaborative working environment
  • Opportunities for professional development and training
  • Access to high street discounts via our mobile friendly HapiApp benefits platform
  • Free onsite parking available
  • Unlimited Refer a Friend Bonus – up to £750 per referral – t&cs apply*
  • Employee Assistance Programme, occupational health support and wellbeing services

What you\’ll be doing

  • You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards
  • Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms
  • Handling laundry and linen care with attention to residents\’ personal belongings
  • Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.
  • Interacting with residents, offering assistance when needed to help them feel at ease
  • Working closely with caregivers and other staff to support the overall care plan and home operations

Could you be part of our team?

About You:

  • Previous domestic experience in a similar care home setting
  • Flexible and reliable attitude
  • Committed to customer care and first-class service provision
  • Basic knowledge of Health and Safety COSHH regulations
  • Empathy and a desire to make a difference to the lives of our residents
  • Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Join us at Dorking\’s most stunning care home

Dorking Manor is a luxurious care home in Dorking, part of the award-winning Hamberley Care Homes offering luxury care homes in beautiful locations throughout the UK.Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house where we screen classic films to the on-site luxury spa offering hairdressing, manicures and relaxing therapies everything has been designed and finished with the care and attention you would expect from a 5-star hotel.

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

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Head Housekeeper employer: Hamberley Care Homes

At Hamberley Care Homes, we pride ourselves on creating a supportive and collaborative work environment where our employees can thrive. As the Head Housekeeper at Dorking Manor, you will enjoy a competitive salary, generous holiday allowance, and access to professional development opportunities, all while contributing to a luxurious care experience for our residents. Join us in making a meaningful impact every day in a stunning setting that feels like home.
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Contact Detail:

Hamberley Care Homes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Housekeeper

✨Tip Number 1

Familiarise yourself with Hamberley Care Homes' values and mission. Understanding their commitment to providing 'Extra Special, Every Day' will help you align your responses during interviews and show that you're genuinely interested in their ethos.

✨Tip Number 2

Highlight your previous experience in domestic roles, especially within care home settings. Be ready to discuss specific examples of how you've maintained high standards of cleanliness and hygiene, as this is crucial for the Head Housekeeper position.

✨Tip Number 3

Prepare to demonstrate your leadership skills. Think of instances where you've successfully managed a team or handled training and supervision, as these are key responsibilities for the role and will showcase your ability to lead effectively.

✨Tip Number 4

Showcase your empathy and customer care skills. Be prepared to share stories about how you've positively impacted residents' lives, as this aligns with the caring nature of the role and will resonate well with the interviewers.

We think you need these skills to ace Head Housekeeper

Leadership Skills
Attention to Detail
Time Management
Knowledge of Health and Safety Regulations
Customer Service Orientation
Empathy and Compassion
Ability to Multi-task
Training and Development Skills
Communication Skills
Problem-Solving Skills
Organisational Skills
Team Management
Flexibility and Reliability
Experience in Domestic Services

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Head Housekeeper position. Tailor your application to highlight your relevant experience in domestic settings, particularly in care homes.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous domestic experience you have in a similar care home setting. Mention specific tasks you've handled, such as managing staff, ensuring cleanliness, and interacting with residents.

Showcase Your Skills: Demonstrate your skills related to customer care, health and safety regulations, and your ability to work under pressure. Use examples from your past roles to illustrate how you meet these criteria.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for providing quality care and your commitment to making a difference in residents' lives. Make sure to express why you want to join Hamberley Care Homes specifically.

How to prepare for a job interview at Hamberley Care Homes

✨Show Your Passion for Care

Make sure to express your genuine passion for providing care and support to residents. Share specific examples from your previous experience that highlight your commitment to creating a warm and homely environment.

✨Demonstrate Leadership Skills

As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your leadership style and how you manage staff training and supervision. Highlight any past experiences where you successfully led a team in a similar setting.

✨Know Your Health and Safety Regulations

Familiarise yourself with basic health and safety regulations, especially COSHH. Be ready to discuss how you ensure compliance in your housekeeping practices and how you maintain hygiene standards in a care home environment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of examples where you've had to multi-task or resolve conflicts within a team, and be ready to share those stories.

Head Housekeeper
Hamberley Care Homes
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