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- Tasks: Lead local networking and build strong relationships with referral sources.
- Company: Join Hamberley, a luxury care home dedicated to exceptional resident care.
- Benefits: Competitive salary, bonus opportunities, and generous holiday allowance.
- Other info: Be part of a passionate team focused on health and well-being.
- Why this job: Make a real difference in the lives of older people every day.
- Qualifications: Strong communication skills and experience in customer relations.
The predicted salary is between 30000 - 40000 £ per year.
Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Customer Relations Manager to help us achieve our goals.
At Brookwater House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. Working alongside the management team, the Customer Relations Lead will ensure that occupancy and average weekly fee rates are met in line with budget expectations.
Joining us at Brookwater House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
- Competitive salary and benefits package including bonus / commission
- 4 weeks holiday
Customer Relations Manager in Enfield employer: Hamberley Care Homes
Contact Detail:
Hamberley Care Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Manager in Enfield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Hamberley. Building those relationships can really give you an edge.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for customer relations shine through. Share stories about how you've made a difference in previous roles – it’s all about showing that you care about the residents and their well-being.
✨Tip Number 3
Prepare for interviews by researching Hamberley and its values. Understand what makes Brookwater House special and think about how you can contribute to that ‘Extra Special, Every Day’ ethos. Tailor your answers to reflect their mission and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hamberley team. Let’s make it happen!
We think you need these skills to ace Customer Relations Manager in Enfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing exceptional service and making a difference in residents' lives.
Tailor Your CV: Make sure your CV is tailored to the Customer Relations Manager role. Highlight relevant experience and skills that align with our goals at Hamberley, especially in building relationships and networking.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key achievements and experiences are easy to spot.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brookwater House.
How to prepare for a job interview at Hamberley Care Homes
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Hamberley's mission and values. Familiarise yourself with their approach to customer relations and how they maintain strong relationships with referral sources. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Networking Skills
As a Customer Relations Manager, networking is key. Prepare examples of how you've successfully built and maintained relationships in previous roles. Be ready to discuss specific strategies you've used to engage with referral sources and how those efforts led to positive outcomes.
✨Align with Their Goals
Understand the importance of occupancy and fee rates for Hamberley. Think about how your past experiences can contribute to meeting these goals. Be prepared to share ideas on how you would approach this challenge and demonstrate your ability to work alongside the management team.
✨Be Passionate About Care
Hamberley is all about providing exceptional care for residents. During the interview, express your passion for health and well-being, and share any relevant experiences that highlight your commitment to improving the lives of older people. This will resonate well with the team and show that you're a great fit for their culture.