At a Glance
- Tasks: Support the Home Manager and ensure smooth operations in a luxury care home.
- Company: Join Hamberley Care Homes, where we prioritise kindness and well-being.
- Benefits: Enjoy competitive salary, bonuses, and perks like retail discounts and free parking.
- Other info: Be part of a supportive team culture with excellent growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in administration and a passion for customer service are essential.
The predicted salary is between 29053 - 37290 £ per year.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals. Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
As a Business Administrator, you'll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.
Benefits
- A competitive salary and benefits package
- Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks - Access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections - Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.
What you’ll be doing
Undertaking all administrative duties required to ensure the smooth running of the Care Home. Supports the Home Manager by maintaining effective administration, including HR/Recruitment tasks and financial activities of the Care Home. Assisting with the preparation of reports and compliance documentation. Monitoring budgets, processing invoices, and managing financial records. Handling inquiries from residents, families, and external stakeholders with professionalism and empathy. Maintaining accurate and up-to-date resident and staff records in compliance with relevant regulations.
About You
- Previous demonstrable experience working in an administrative role within a care home setting or similar environment
- Excellent written and verbal communication skills
- A friendly and approachable demeanor with a commitment to providing excellent customer service.
- Understanding of care home regulations and requirements is desirable.
- Empathy and a desire to make a difference to the lives of our residents
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Read more in Dorking employer: Hamberley-Care-Homes
Hamberley Care Homes offers an exceptional working environment at Charrington Manor, where our commitment to high-quality care is matched by a supportive and collaborative work culture. As a Clinical Deputy Manager, you will benefit from ongoing professional development opportunities, a focus on employee well-being, and the chance to make a meaningful impact in the lives of our residents within a luxurious setting in West Byfleet.
