At a Glance
- Tasks: Support the Home Manager with administrative duties and ensure smooth operations in a luxury care home.
- Company: Join Hamberley, a leading provider of luxury care homes dedicated to exceptional resident care.
- Benefits: Enjoy a competitive salary, 4 weeks holiday, bonuses, and excellent training opportunities.
- Other info: Be part of a collaborative team culture that values kindness and professional pride.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in administration, strong communication skills, and a passion for customer service.
The predicted salary is between 37290 - 37290 £ per year.
Job reference:
Salary: £37,290.53 per annum
Closing date: 31/07/2026
Department: Administration
Location: Dorking
Hours Per Week: 40 hours per week
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we’re recruiting for a Business Administrator (Care Home Administrator) to help us achieve our goals. Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.
As a Business Administrator, you’ll be at the heart of the care home day-to-day operations, including working closely with the Home Manager, providing comprehensive administrative support to the Home Manager and ensuring the effective operation of administrative systems and processes.
We offer our colleagues:
- A competitive salary and benefits package
- 4 weeks holiday plus Bank Holidays
- Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
- Workplace pension for your future security
- A true team culture – A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
- Excellent training and career development opportunities
- Employee Assistance Programme, occupational health and wellbeing support services
- Everyday saving perks – Access to a wide range of retail discounts and savings
- Free on-site parking
- Rewarding connections – Refer a Friend bonus — earn up to £750 per successful referral because great people know great people.
What you’ll be doing:
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. That’s why every member of our team goes above and beyond to help older people to enjoy full and happy lives.
- Undertaking all administrative duties required to ensure the smooth running of the Care Home.
- Supports the Home Manager by maintaining effective administration, including HR/Recruitment tasks and financial activities of the Care Home
- Assisting with the preparation of reports and compliance documentation
- Monitoring budgets, processing invoices, and managing financial records
- Handling inquiries from residents, families, and external stakeholders with professionalism and empathy.
- Maintaining accurate and up-to-date resident and staff records in compliance with relevant regulations.
About You:
- Previous demonstrable experience working in an administrative role within a care home setting or similar environment
- Excellent written and verbal communication skills
- A friendly and approachable demeanor with a commitment to providing excellent customer service.
- Understanding of care home regulations and requirements is desirable.
- Empathy and a desire to make a difference to the lives of our residents
- Ability to multi-task, work under pressure and on own initiative in a fast-paced environment
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you’re interested in joining us at Hamberley, we encourage you to apply as soon as possible.
About Dorking Manor:
Dorking Manor is a luxurious care home in Dorking, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People:
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.
Be part of something special. Be part of Hamberley.
Business Administrator in Dorking employer: Hamberley Care Home
Hamberley Care Homes is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous holiday entitlements, and a commitment to excellence in care, employees at Thames Wood House in Reading can thrive in a fulfilling environment while making a meaningful impact in the lives of residents.
