Room Service Waiter - London

Firmdale Hotels is a collection of award-winning boutique hotels located in the heart of London and New York. Renowned for our vibrant interiors, exquisite dining experiences, and exceptional service, we pride ourselves on creating unique and memorable stays for our guests. At Firmdale, we value innovation, teamwork, and dedication, and we believe our employees are the heart of our success. We are thrilled to offer an exciting opportunity for a Room Service Waiter to join our dynamic and dedicated team at the prestigious Ham Yard Hotel. If you are enthusiastic about hospitality and thrive in a fast-paced environment, this role is perfect for you.

As a Room Service Waiter, you will play a crucial role in ensuring our guests have a seamless and delightful in-room dining experience.

Responsibilities:

• Take and deliver guest orders with efficiency and accuracy.
• Make personalised recommendations to enhance the dining experience.
• Ensure timely delivery of food and beverages to guest rooms.
• Respond promptly and courteously to guest requests and inquiries.
• Maintain a high standard of cleanliness and organisation in the service area.
• Collaborate effectively with kitchen and front-of-house staff to ensure a smooth service flow.

What you Need:

• Thrive in a busy environment and handle multiple tasks simultaneously.
• Exhibit meticulousness in taking and delivering orders to meet our high standards.
• Demonstrate a strong commitment to providing exceptional service and creating memorable experiences for our guests.
• Keep track of orders and communicate effectively with team members and guests.
• Work harmoniously within a team, contributing to a supportive and positive work atmosphere.

What We Offer:

• Competitive hourly rate from 17.00 to 18.00 inclusive of service charge.
• Access to Wagestream our financial wellbeing app.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
• Discounted cinema tickets, gym membership, travel, retailers and restaurants.
• Complimentary meals on shift.
• Referral bonus scheme for recommending top talent.
• Flexible scheduling without split shifts.
• Dry cleaning service for work attire and discounted personal dry cleaning.
• Enhanced holiday allowance based on length of service.
• Season ticket loan for convenient commuting.
• Ongoing training, professional development, and fully funded English lessons.
• Regular social events, team activities, and fitness sessions.
• Benefits like cycle to work scheme and annual long service awards.
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved.

If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.