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- Tasks: Join our team as a Commis Waiter, delivering top-notch service in a vibrant restaurant.
- Company: The Roof Gardens is a unique social club with stunning views and a rich legacy.
- Benefits: Enjoy 30 days holiday, free meals, growth opportunities, and a safe journey home.
- Why this job: Be part of a dynamic team in a beautiful setting, where individuality is celebrated.
- Qualifications: Experience in high-end service, excellent communication skills, and a passion for hospitality required.
- Other info: Flexible hours, training provided, and a supportive community focused on growth.
Commis Waiter – London Join the vibrant team at Firmdale Hotels\’ Ham Yard Hotel and embark on an exciting journey in the world of hospitality! We\’re thrilled to offer an exceptional opportunity for a passionate individual to join us as a Commis Waiter. At Firmdale Hotels, we pride ourselves on delivering unparalleled guest experiences, and our Commis Waiters play a crucial role in achieving this goal. As an entry-level position perfect for those with aspirations in Food and Beverage, you\’ll be at the heart of our dynamic team, attending to guest requests with efficiency and warmth. Responsibilities: Assist in providing exceptional service to guests by attending to their requests promptly and courteously. Familiarise yourself with the menus and order of service to accurately answer guest queries and make recommendations. Work closely with the team to ensure smooth service delivery and maintain high standards of cleanliness and presentation. Collaborate with kitchen staff and other team members to coordinate food and beverage orders. Set and clear tables efficiently, ensuring a clean and tidy dining area for guests. Handle guest inquiries, feedback, and complaints professionally, escalating issues to management when necessary. Adhere to all health and safety regulations and procedures to ensure the well-being of guests and colleagues. Continuously strive to improve your knowledge and skills through training and development opportunities provided by the company. Maintain a positive attitude and uphold the company\’s values and standards at all times. What you Need: Excellent customer service skills Strong communication and interpersonal skills Ability to work effectively as part of a team Attention to detail Passion for food and beverage Adaptability and willingness to learn Time management and organisation skills What We Offer: Competitive hourly rate of 13.50 – 15.50 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year – Helle Jensen – Cateys 2024 Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024 Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024 Ham Yard Hotel – two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel – Travel & Leisure \’IT List\’ best hotels in the world Whitby Hotel, Crosby Street and Warren Street – Michelin keys The Soho Hotel and Ham Yard – Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen – Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you\’re ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Commis Waiter - London employer: Ham Yard Hotel
Contact Detail:
Ham Yard Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter - London
✨Tip Number 1
Familiarize yourself with The Roof Gardens' unique atmosphere and offerings. Understanding the different dining experiences and the club's history will help you connect with the team and demonstrate your passion for the role during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've exceeded guest expectations in previous roles. This will highlight your commitment to excellent customer care, which is crucial for a Commis Waiter at TRG.
✨Tip Number 3
Brush up on your food and beverage knowledge, especially regarding high-end service standards. Being able to discuss menu items confidently will set you apart and show that you're proactive about learning.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing experiences where you've collaborated effectively with others. The Roof Gardens values a strong team dynamic, so showing that you're a team player will be beneficial.
We think you need these skills to ace Commis Waiter - London
Some tips for your application 🫡
Show Your Passion for Hospitality: In your application, express your genuine passion for food and beverage service. Highlight any relevant experiences that demonstrate your commitment to providing memorable dining experiences.
Highlight Relevant Experience: Make sure to detail your previous roles in high-end food and beverage environments. Include specific examples of how you maintained service standards and contributed to a positive guest experience.
Demonstrate Team Spirit: Emphasize your ability to work collaboratively with others. Mention any experiences where you supported team members or contributed to a positive team culture, as this aligns with the club's values.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to show that you understand what The Roof Gardens is looking for in a candidate.
How to prepare for a job interview at Ham Yard Hotel
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for food and beverage service during the interview. Share any relevant experiences that highlight your commitment to providing memorable dining experiences, as this aligns perfectly with the club's values.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've exceeded customer expectations in previous roles. Highlight your ability to remain calm under pressure and your dedication to excellent customer care, which are crucial for a Commis Waiter at The Roof Gardens.
✨Understand the Menu and Standards
Familiarize yourself with high-end food and beverage service standards and be ready to discuss them. Knowing about the types of cuisine and wines offered at The Roof Gardens will show your enthusiasm and readiness to learn.
✨Emphasize Teamwork and Flexibility
Be prepared to talk about your experience working in a team-oriented environment. Highlight your flexibility and willingness to assist colleagues, as collaboration is key to delivering exceptional service at The Roof Gardens.
