At a Glance
- Tasks: Ensure our uniquely styled rooms are cleaned to the highest standard and contribute to guest satisfaction.
- Company: Join the award-winning Firmdale Hotels, known for exceptional service and unique interiors.
- Benefits: Earn £16.00 - £17.50 per hour, enjoy flexible scheduling, and access various employee perks.
- Why this job: Be part of a vibrant team in a dynamic environment with opportunities for growth and creativity.
- Qualifications: Attention to detail, teamwork skills, and a passion for excellent customer service are essential.
The predicted salary is between 33280 - 36400 £ per year.
Firmdale Hotels is a collection of individually designed boutique hotels located in London and New York. Renowned for our unique décor and exceptional service, we offer a one-of-a-kind experience for our guests. At Firmdale, we value creativity, quality, and an unwavering commitment to excellence. We have an exciting opportunity for a Room Attendant to join our highly successful team at the Ham Yard Hotel. As a Room Attendant, you will play a vital role in ensuring our uniquely styled rooms are cleaned and maintained to an impeccable standard. Each of our bedrooms is designed differently, offering you a variety of work environments each day.
Responsibilities
- Ensure every room is cleaned and presented to the highest standard.
- Spot and address any issues to maintain our high standards.
- Contribute to an exceptional guest experience through attentive service.
- Work closely with other team members to ensure smooth operations.
What you Need
- An eye for detail to maintain our high standards.
- Ability to work well within a team environment.
- Perform effectively under pressure and during busy periods.
- A passion for providing excellent customer service.
- Strong organisational and communication skills.
What We Offer
- Competitive hourly rate of £16.00 - £17.50 inclusive of service charge.
- Access to Wagestream our financial wellbeing app.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies).
- Discounted cinema tickets, gym membership, travel, retailers and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- One allocated paid day per year for volunteering work.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved.
If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Room Attendant employer: Ham Yard Hotel - Housekeeping
Firmdale Hotels is an exceptional employer, offering a vibrant work culture that celebrates creativity and quality in the heart of London. As a Room Attendant at the Ham Yard Hotel, you will enjoy competitive pay, flexible scheduling, and numerous employee benefits, including health plans, ongoing training, and opportunities for professional development. Join our award-winning team and be part of a company recognised as one of The Times Best Places to Work for both 2024 and 2025, where your contributions directly enhance our guests' unique experiences.
Contact Details:
Ham Yard Hotel - Housekeeping Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Firmdale Hotels. Familiarise yourself with their unique style and values. This will help you show how you can fit into their team and contribute to that exceptional guest experience.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and teamwork skills, as these are key for maintaining those high standards they’re after.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows you care about the role and understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love creativity and individuality at Firmdale Hotels, so don’t be afraid to express what makes you unique.
Tailor Your Application:Make sure to tailor your application specifically for the Room Attendant role. Highlight your attention to detail and passion for customer service, as these are key qualities we’re looking for.
Keep It Clear and Concise:While we appreciate a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Ham Yard Hotel!
How to prepare for a job interview at Ham Yard Hotel - Housekeeping
✨Know the Company
Before your interview, take some time to research Firmdale Hotels. Familiarise yourself with their unique style and exceptional service. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Attention to Detail
As a Room Attendant, having an eye for detail is crucial. Be prepared to discuss specific examples from your past experiences where you maintained high standards in cleanliness and presentation. This will demonstrate your suitability for the role.
✨Emphasise Teamwork Skills
Firmdale Hotels values collaboration, so be ready to talk about how you've worked effectively within a team. Share stories that highlight your ability to communicate and support your colleagues, especially during busy periods.
✨Express Your Passion for Customer Service
Make sure to convey your enthusiasm for providing excellent customer service. Discuss any previous roles where you went above and beyond for guests, as this aligns perfectly with the expectations at Firmdale Hotels.
